Silko Volkswagen
Brockton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Exceptional customer service! Felt appreciated. Liked how Nuno explained at the features of the car and worked on trying to get a reasonable monthly payment. Would definitely reco Felt appreciated. Liked how Nuno explained at the features of the car and worked on trying to get a reasonable monthly payment. Would definitely recommend! More
Robb Clegg was great to work with, helpful and not pushy, and really worked to meet my needs and help me understand my options and the financing. and really worked to meet my needs and help me understand my options and the financing. More
My overall experience was satisfying. Al was great throughout the entire process. This is my second car I have bought with him. The only reason I gave the dealer itself 4 stars not 5 is t Al was great throughout the entire process. This is my second car I have bought with him. The only reason I gave the dealer itself 4 stars not 5 is the sale manager Abby. Abby was too pushy and rude when trying to force me to get other protection plans that I did not want. I explained to her that Al already did a great job explaining the packages and I made up my mind already; but she was still trying to convince me. She was even mad that I did not fall for her speech. Everyone else congratulated me for the new car at the dealer except her. I would suggest that she gets more training on how to encourage the customers to get the packages without being rude and pushy, and to also know that the customers have the right to refuse. More
Excellent service, very kind people. I would comeback for more service to my car. Silko has good deals. I would comeback for more service to my car. Silko has good deals. More
I am very pleased with the service. The interaction was courteous, and the prices were fair. The interaction was courteous, and the prices were fair. More
Jeff was the best service person, I’ve dealt, with, ty Jeff great attitude Informative Jeff great attitude Informative More
I was very pleased with my first service experience at Silko. I came back a second time for a test drive for a sound I was hearing. That was taken care of quickly and effeciently. Silko. I came back a second time for a test drive for a sound I was hearing. That was taken care of quickly and effeciently. More
I would have preferred to see the warranty package options upfront, not at the closing. All was very responsive and a pleasure to work with throughout the process. options upfront, not at the closing. All was very responsive and a pleasure to work with throughout the process. More
We were able to get to an agreement quickly and get into the car as soon as possible. The employees were kind and were able to work with us on pricing and monthly payments as best as possible. the car as soon as possible. The employees were kind and were able to work with us on pricing and monthly payments as best as possible. More
Professional, courteous and helpful. Good communication of service provided and cost of service. Comfortable waiting area. Good communication of service provided and cost of service. Comfortable waiting area. More