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Silko Volkswagen

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.7
454 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Brockton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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122 Liberty St

Brockton, MA

02301

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Showing 455 reviews

October 31, 2024

Service was very good and felt I was kept up to date on status of service / repairs. More

by DONHIGGINS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Silko Volkswagen responded

Hi Don, Thank you for taking the time to share your experience with us! We're so glad to hear that you felt well-informed and satisfied with the service and updates throughout your repair process. Providing transparent and reliable service is always our goal, and we’re happy we could meet your expectations. If you have anything additional to share, please email me directly at joanne.moniz@silkoautogroup.com. Thanks, Joanne Moniz

October 29, 2024

Always a warm welcome, fast and efficient service, and I have confidence in the work done. More

by cookiesmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Silko Volkswagen responded

Thank you for your fantastic review! We're so glad to hear that you always feel welcomed and that our service is both fast and efficient here at Silko VW. It means a lot to us that you have confidence in the work we do. Appreciate you.

October 28, 2024

The folks and the service I get at Silko service keeps me coming back. I just wish that the surveys weren’t necessary. More

by devinestyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Silko Volkswagen responded

Thank you for your loyalty and for sharing your feedback! We're delighted to hear that our team and service keep you coming back. We understand your feelings about the surveys and appreciate your input. They help us continually improve and provide the best experience possible. If there’s anything else we can do for you, please let us know! Thank you for choosing Silko VW.

October 28, 2024

Everyone was friendly. Low pressure. Very easy to work with. Accommodating to our changing schedule More

by lorraine.lefever
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Silko Volkswagen responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team here at Silko VW. Our goal is to create a friendly and low-pressure environment, so it's great to know we met that for you. We appreciate your kind words and are glad we could accommodate your schedule. If you need anything else, just let us know! Enjoy your new ride! 🚗✨

October 25, 2024

Wonderful service! ! Jeff Richards was great getting me an appointment in a timely manner. My recall was completed and I was done in a quick turnaround. Silko Volkswagen More

by KKUBEL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Silko Volkswagen responded

Thank you for your wonderful review! We're thrilled to hear that Jeff Richards provided you with timely assistance and that your recall was handled quickly. We take pride in offering the best service to our customers, and your feedback means a lot to us. We look forward to seeing you again at Silko Volkswagen!

October 24, 2024

Jeff is always extremely helpful and He is always willing to assist. Thank you, Jeff. More

by liyaong24
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Silko Volkswagen responded

Thank you for your great review! We’re so glad to hear that Jeff consistently provides helpful and attentive service. He truly goes above and beyond for our customers. We appreciate your feedback and will make sure to pass along your thanks to Jeff! If you need anything else, feel free to reach out. 😊 Thanks for choosing Silko VW!

October 21, 2024

Best place to get your VW serviced. Trust worthy and friendly. Will continue to get my car serviced here. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Silko Volkswagen responded

Thank you for your fantastic review! We’re so glad to hear that you trust us with your VW service. Our team at Silko Volkswagen is committed to providing trustworthy and friendly service, and we appreciate your loyalty. We look forward to continuing to serve you and your vehicle for years to come!

October 18, 2024

at silko Volkswagen you take care of your customers with great means or not you arrange to satisfy your customers. a big thank you for your services More

by evenstoutpuissant27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Silko Volkswagen responded

Thank you for your kind words! At Silko Volkswagen, we are dedicated to providing exceptional service and ensuring our customers are fully satisfied. Your feedback motivates us to keep delivering the best experience possible. If you have any further needs or questions, feel free to reach out. We look forward to seeing you again! Thank you for choosing Silko VW.

October 18, 2024

Silko was quick to meet our needs and want above and beyond to make us comfortable and excited for my new vehicle. The atmosphere and environment were positive and inviting. More

by jessxjacobsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Silko Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that our team at Silko Volkswagen went above and beyond to meet your needs and make you feel comfortable. Creating a positive and inviting atmosphere is important to us, and we’re glad you felt that during your visit. Congratulations on your new vehicle! If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy the ride!

October 17, 2024

Excellent experience working with Al and Ray. I would absolutely go back to work with them again in the future. More

by KHAYDEN31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your excellent review of Silko Volkswagen! We're thrilled to hear that you had a fantastic experience working with Al and Ray. Your satisfaction means a lot to us, and we’re glad they provided the service you were looking for. We look forward to welcoming you back in the future for all of your automotive needs. If you have any questions or need assistance, feel free to reach out! Congratulations on your new VW!

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