Sierra Chevrolet of Monrovia
Monrovia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Exceptional service was provided and I couldnt be happier. Victoria Rojas was very kind and knowledgeable when explaining the features to my new truck. She made me feel welcome and assured me if I had any ques Victoria Rojas was very kind and knowledgeable when explaining the features to my new truck. She made me feel welcome and assured me if I had any questions that she would not hesitate to be of assistance. I would like to thank her and everyone at Sierra Chevrolet. More
E-Z DEAL!!!! great selection a great buying experience!!!!! no hassle, no nonsense car buying would recommend to all friends and family. Fiance department (Steve Del Campo ) was very helpful. Great prices great no hassle, no nonsense car buying would recommend to all friends and family. Fiance department (Steve Del Campo ) was very helpful. Great prices great selection. More
My leasing experience The dealer gave me a great deal. The sales persons worked with me to come up with a lease package close to the offer I found online. The dealer gave me a great deal. The sales persons worked with me to come up with a lease package close to the offer I found online. More
Fast and easy sales experience It was much painless than I expected. Negotiated over the phone, came down to look at the exact car I was about to buy. We did the paper work and I wa It was much painless than I expected. Negotiated over the phone, came down to look at the exact car I was about to buy. We did the paper work and I was out in under 3 hours. More
Awesome experience Khal and Steve were simply fantastic. Great experience. We were in and out pretty fast, we negotiated the price on phone and went and picked up the ca Khal and Steve were simply fantastic. Great experience. We were in and out pretty fast, we negotiated the price on phone and went and picked up the car. Thank You Sierra More
Lacks the professionalism of other dealerships Sierra Chevrolet's service department is not customer service oriented. I had to call them for statuses two of the three days they had my car. Addit Sierra Chevrolet's service department is not customer service oriented. I had to call them for statuses two of the three days they had my car. Additionally, they appear to take longer than necessary for seemingly routine repairs. They didn't even wash my car as a good will gesture for my inconvenience. They get 3 stars for fixing my car's issues, 2 stars off for lack of customer service. More
Great experience , great people, great service. this is a company vehicle and even in my personal vehicle the experience at this dealer is always great! , great people, great service. this is a company vehicle and even in my personal vehicle the experience at this dealer is always great! More
Great service Service consultant was very professional and repair was done on time. I also experienced a very good customer service at the parts department. One th Service consultant was very professional and repair was done on time. I also experienced a very good customer service at the parts department. One thing I notice was that show room was very clean. More
Easy Breezy Very smooth, no stress. Had my car serviced while I chilled in the lounge with wifi and charging stations. Great experience, no hassles, thank you Sie Very smooth, no stress. Had my car serviced while I chilled in the lounge with wifi and charging stations. Great experience, no hassles, thank you Sierra! More
Sales is good, service department bad Bought a new car with Victoria Rojas she was nice and understanding not to pushy but I knew what I was looking for my truck had a small scratch like p Bought a new car with Victoria Rojas she was nice and understanding not to pushy but I knew what I was looking for my truck had a small scratch like paint so they said I can take it in free of charge they would buff it out well I took it the next Saturday being I bought my car for Black Friday i dropped it off at 915-930am and I did not get any call from anybody and yet when I tried calling over more than 7times no one would answer or the receptionist would just hang up on me got fed up so I had to go check it out because the service dept closes at 5pm on Saturday and Sunday is closed so when I got there my truck had not been touch and still my husband had to wait for it because they forgot about it so just because we had bought it already i wasn't a priority how they made me feel and still had to sit and wait for another 30-45mins due to it not being ready mind this I dropped it off at 915am. I had read the reviews service department wasn't that good and I will agree with them. Victoria Rojas was very sweet but didn't follow up with me like she said she would when my truck with just being touched up More




