Sid Dillon CDJR Fiat of Lincoln

Was easy experience. They called me after a customer backed out of the truck. I came in and filled out paperwork and traded jeep in and drove away that day. They called me after a customer backed out of the truck. I came in and filled out paperwork and traded jeep in and drove away that day. More

Great staff and great service! Appreciated their time and help even tho they were there late. Appreciated their time and help even tho they were there late. More

They did a great job. I came in for express service, but they identified the recalls I needed and got those done at the same appointment as well as other routine maintenan I came in for express service, but they identified the recalls I needed and got those done at the same appointment as well as other routine maintenance that was required More

Okay It was a quick service and tire rotation. We didn't have to wait long. We didn't have to wait long. More

Trevor made our car buying experience smooth and enjoyable. He answered our questions in a timely manner. enjoyable. He answered our questions in a timely manner. More

Always pleasant and professional. Cody is the best and I appreciate how quickly they get things done. Cody is the best and I appreciate how quickly they get things done. More

Always pleasant and professional. Cody is the best and I appreciate how quickly they get things done. Cody is the best and I appreciate how quickly they get things done. More

Best repair experience I've had in years They offer a very comprehensive service, above and beyond. very comprehensive service, above and beyond. More

I've brought my Dodge Hornet to Sid Dillon twice now. The technicians did good work in a timely manner, and that part I have no complaints about. The issues have all been on the service advisor and admin The technicians did good work in a timely manner, and that part I have no complaints about. The issues have all been on the service advisor and admin side. On my first visit, shortly after purchasing the vehicle, I came in for a low coolant level, a remote start issue, and a sagging belly pan. Christopher topped off the coolant and got the remote start working. However, I was told the multi-point inspection showed the alignment was good, and that the belly pan would cost around $800 to replace, even though the parts were roughly $150 on Mopar's site. I took it to a body shop instead, and they fixed the sag with a few washers and fasteners, free of charge. About a month later, I came back for an oil change and brake fluid service with Nathan. This time I was told the alignment was off. I believe it did need one, since a tire shop told me the same and I had a vibration above 75 mph, but it's hard to square with the "alignment is good" result from a month earlier. The bigger frustration is the sloppiness on the admin side: Twice I was told the car would be washed, and it wasn't. My oil package wasn't applied to the bill, and I had to point it out myself. Nearly a month later working with Nathan, my service history still hasn't been updated on Carfax, even after I left a voicemail asking about it. None of these alone is a huge deal, and I did get my problems solved. But together they show a lack of attention to detail and follow-through. The shop itself seems capable. The service desk needs a manager's attention. More

I had a good experience, the service department is very professional. I would return if need be. professional. I would return if need be. More