Showcase Honda

I'm on my fourth Honda from Showcase. Deneen has helped me with two of those purchases. She's helped me find the exact car I wanted and each time she made sure it was a smooth process. I have her number me with two of those purchases. She's helped me find the exact car I wanted and each time she made sure it was a smooth process. I have her number saved! I'll be seeking her out again for my next car. More

Deneen and showcase were very flexible and helpful despite the fact that I was out of state for the majority of the buying process. despite the fact that I was out of state for the majority of the buying process. More

Deneen was amazing to work with. I was informed at every step, there was no hard sell and everything was as billed. Great experience, would recommend very highly. step, there was no hard sell and everything was as billed. Great experience, would recommend very highly. More

Deneen took amazing care of me. She worked hard to find the right vehicle for me and stayed in touch with me, every step of the way. When the car arrived at Showcase, she made sure I was moved through the the right vehicle for me and stayed in touch with me, every step of the way. When the car arrived at Showcase, she made sure I was moved through the process easily and quickly. I highly recommend Deneen and Showcase Honda. I had a great buying experience. More

Deneen is the easiest person to do business with. I tell her the payment I’m looking for and the vehicle I want. She always works her magic and finds what I’m looking for. She is very efficient and gets m her the payment I’m looking for and the vehicle I want. She always works her magic and finds what I’m looking for. She is very efficient and gets me in and out very fast. It’s great to have someone I can trust when buying a car. I would recommend her to anyone!! More

Denine is awesome. She went above and beyond to help make this an outstanding experience. The out of the door price was competitive and the process was efficient and short. this an outstanding experience. The out of the door price was competitive and the process was efficient and short. More

I have been a Showcase Honda customer since 2003; and when I am ready to lease a new vehicle, Deneen is "My Honda Person!" She is straight-forward, relaxed, and makes the transaction a very comfortable when I am ready to lease a new vehicle, Deneen is "My Honda Person!" She is straight-forward, relaxed, and makes the transaction a very comfortable experience. As well, Deneen goes out of her way to periodically follow-up with me, just to make sure that I am completely happy with my new Accord (my third) and with Showcase Honda--which couldn't have a better ambassador than Deneen Smeraldo! More

I have purchased multiple new and used vehicles over the years and have found Showcase Honda to be the most unethical, dishonest and incompetent dealership I’ve ever dealt with.

 I recently purchased a c years and have found Showcase Honda to be the most unethical, dishonest and incompetent dealership I’ve ever dealt with.

 I recently purchased a certified preowned 2016 Honda Fit for my daughter. After “talking numbers” we learned that the car needed to have a catalytic converter installed and would not be available to take possession for 7-10 days. She really liked the car and the carfax was very clean so we proceeded with the purchase. 

2 weeks passed with no updates from Showcase service or sales staff. My calls and text went unanswered for days or I sat on hold for 20 minutes waiting for the incompetent service advisor. When I did get an update it was always that the “part is released and will be here in a few days”. 

 After going through this for SEVEN weeks I returned in person to Showcase to try to get a straightforward answer as to when our part will arrive. After watching our incompetent service advisor fumble around on the phone and walk in circles for 30 minutes, we were asked to follow him and he wordlessly walked us to the sales area and walked away(incompetent and spineless). We were then informed that the part was, in fact, not on its way and they have no idea when it will arrive. 

We were given the option to choose another vehicle off the lot or cancel the contract, of course having to wait a week for the return of my $5000 down payment. So, my question is, had I not personally walked in looking for an answer, when would Showcase have informed me that it was going to be months before we got the vehicle we already making payments on? 
 Second problem with Showcase. When we purchased the vehicle and were in financing I found that the price of the vehicle was $3000 more than the agreed upon price. When inquired about the discrepancy I was informed that this fee was for intangible and non-negotiable “options” and was added to all Showcase sales. Beware of this unethical business practice at Showcase. In fact, AVOID Showcase Honda completely. More

I would and di, highly recommend Showcase Honda to those looking for cars. Deneen is awesome and I wouldn't use anyone else but her. looking for cars. Deneen is awesome and I wouldn't use anyone else but her. More