Shottenkirk Nissan Rome - Service Center

I brought my 350Z in for replacement of the replacement of the under engine cover and a servicing. I both instances, the work was performed to my complete satisfaction. I commend the service representative of the under engine cover and a servicing. I both instances, the work was performed to my complete satisfaction. I commend the service representatives and technicians for their professionalism, courtesy and knowledge. More

The service center was great! Jaime Chachua was very informative and kept me updated and answered all my questions! Very pleased! Jaime Chachua was very informative and kept me updated and answered all my questions! Very pleased! More

I had an appt ant 1 and got there early to drop so I could lunch with a friend. I was back by 2-2:30 and still was ready till 4:20. 4 hrs to check a recall. That he said would take maybe 2hrs could lunch with a friend. I was back by 2-2:30 and still was ready till 4:20. 4 hrs to check a recall. That he said would take maybe 2hrs More

Very pleasant experience with this dealership's service. Vehicle was repaired correctly and finished within estimate time. Vehicle was repaired correctly and finished within estimate time. More

Jaime Chachua was extremely accommodating and understood exactly what I needed done for my visit. exactly what I needed done for my visit. More

The service advisor did as I asked. He checked waranty coverage, and pricing, befofre performing any work. He explained what was wrong with the malfunctioning parts and what needed to g He checked waranty coverage, and pricing, befofre performing any work. He explained what was wrong with the malfunctioning parts and what needed to get done to fix them. If I didn't understand something, he tried to explain it in a different way. When I asked about a courtesy car or rental, he offered me a ride home with their shuttle service, as well as a pick up. I didn't even know they had that. I had a very nice shuttle driver. More

Arrived on time for my appointment and was greeted quickly.. was getting my oil and tires rotated and it took about an hour to do. They also helped me with a window not going up. Very help techni quickly.. was getting my oil and tires rotated and it took about an hour to do. They also helped me with a window not going up. Very help technician. More

One complaint is while my car was in for service someone drove it and put over 100 miles on it! How was it treated? I have a ding in door on driver side that wasn't there before. drove it and put over 100 miles on it! How was it treated? I have a ding in door on driver side that wasn't there before. More

Excellent service experience. The communication was great and the service work was completed in a timely manner. The communication was great and the service work was completed in a timely manner. More