Back

Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
311 Reviews

311 Reviews of Shottenkirk Nissan Rome - Service Center

Sort by
March 21, 2024

He experience was good I am glad that I had a coupon to pay for my oil change. Everyone was professional and I look forward to having my car service to gain in the future More

by LOUBROCK113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Mar 22, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 21, 2024

I have been using Nissan Rome for years. Always good service. Will continue to use. More

by VICK123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Mar 22, 2024 -

Shottenkirk Nissan Rome responded

VICK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

March 21, 2024

Service department did an excellent job checking in and out, tech had a little trouble down loading radio update, otherwise excellent service visit. More

by RRIORDAN1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 20, 2024

Very helpful and attentive---work was done in a timely manner. They did an excellent job. More

by MYRA.DEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Shottenkirk Nissan Rome responded

MYRA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 19, 2024

I made an appointment for service. I got in quickly and the work was done in a timely manner. The team was very friendly and professional. I would highly recommend this location to any More

by KRISTON.GLUSHKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Shottenkirk Nissan Rome responded

KRISTON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

March 18, 2024

Work was not done correctly. Had more problems after the repair was made. Hood would not open, and the coolant reservoir was empty after having new radiator installed. Had to ge More

by IAN.IVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Blake, Kristopher Nowakowski
Mar 19, 2024 -

Shottenkirk Nissan Rome responded

IAN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

March 17, 2024

Love Jaime Chachua in service, as long as he’s there I’ll forever go to him for my Jeep needs. He’s the best, in my opinion. More

by KIJUANAWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Carter
Mar 18, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 15, 2024

Trisden in the service department is who I dealt with. He went above and beyond. He was very kind and handled all of my needs. Give Trisden a raise! Thank you, Trisden!! More

by BELL9005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know any of these people listed above. They didn’t give me the time of day.
Mar 17, 2024 -

Shottenkirk Nissan Rome responded

BELL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 15, 2024

They did and excellent job, checked if tires needed to rotated not quite so just oil change was done . More

by ELLAPR2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Shottenkirk Nissan Rome responded

ELLA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 11, 2024

I brought my 21 Nissan Rogue in for a recall issue and to have the vehicle serviced. I was told that my tires did not need to be rotated, but after inspecting them after I arrived home, I discovered that th More

by SWORDS131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Chachua
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Miranda
Mar 12, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

...
12
...