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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
311 Reviews

311 Reviews of Shottenkirk Nissan Rome - Service Center

Sort by
April 12, 2024

Fast, efficient, friendly! Loved being in and out very quicky!Excellent service for my Rogue! More

by ACEPOPEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
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Apr 16, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 10, 2024

The Service Department has almost always been professional, accurate, and timely. Our only complaint is that the gentleman shuttling customers who dropped their vehicles off didn't pick up Sara More

by PALADIN021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 08, 2024

In and out quickly with the service appointment, nice waiting area for customers. No issues on my visit. More

by Rita M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Miranda
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Apr 09, 2024 -

Shottenkirk Nissan Rome responded

Rita, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 07, 2024

Very easy to deal with. Enjoyed my experience with everyone involved at this location 5 stars More

by EMSCARLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Fine, Tori Arrington
Report | Print
Apr 08, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 06, 2024

Good dealership and good people working there. If there's a prodm with my care I take it there. More

by WIGGINSDANITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 05, 2024

Great dealership. Friendly staff. Quality service and recommendations for work. I would recommend them to anyone. More

by MR.SHELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad McDevitt, Ephran Price, Marty Sweatman, Ronnie Blake, John Rutledge
Report | Print
Apr 08, 2024 -

Shottenkirk Nissan Rome responded

MR.SHELLEY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 05, 2024

Very customer service oriented . Does an excellent job of keeping you informed. Gets it done in time More

by FODERMIKUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Blake, Nancy Miranda
Report | Print
Apr 08, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

April 05, 2024

Outstanding customer service. I was able to get my car service at the last minute. More

by JMARIE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Apr 08, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 04, 2024

Charging customers 3% to use a credit card when already paying a premium for serivices is unacceptable. As a customer of this dealership for the last 14 years both purchasing multiple vehicles and having a More

by CSUMNER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service-Tristen, Donnie
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Apr 05, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

April 03, 2024

I think it was very easy to get there and th Service Consultant was very friendly. More

by DIEGO.NARANJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime, Ronnie Blake, Kristopher Nowakowski
Report | Print
Apr 04, 2024 -

Shottenkirk Nissan Rome responded

DIEGO, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

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