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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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May 24, 2022

George was really good and helpful. He helped me with the whole service and kept my upto speed with what was going on. More

by GAUTAM.GANESHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Perfect customer service, Alex treated with upmost courtesy and respect! She has won my time and respect as well towards her, and in future visits i would love for her expertise. More

by CGUERRERO470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
May 26, 2022 -

Shottenkirk Nissan Katy responded

CGUERRERO470, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 23, 2022

It always blows me away at the level of customer service at this dealership. I have never waited for a technician to help me and they are always very thorough in answering any questions I have. I would reco More

by TMRASU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

George is great. I refuse to work with anyone else, I had a bad experience the first time and I can always count on him to make sure it never happens again. Handles a More

by KYNDLE.PACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

My experience was awesome. This is my 2nd time and it was a breeze and the service person is always awesome. Been than an experience I’ve had in IL. More

by NICKY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Good behavior and attention. Techs were looking for the points raised and found the issue. More

by FELIPEECV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
May 20, 2022

Jaime took care of me. He checked in on me while my car was in the shop. I did not have to wait long at all for an oil change. Liked the video too. Waiting area was cle More

by WCROFT18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier, Will Salazar
May 20, 2022 -

Shottenkirk Nissan Katy responded

WCROFT18, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 20, 2022

Very friendly workers. I was even given a free ice cream cone in the waiting area. More

by DROGERS51389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro Tamayo
May 20, 2022

Excellent customer service and workmanship! Will continue to use for regular maintenance that is required More

by REINHARTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
May 20, 2022

We thoroughly enjoyed the professionalism and service provided by the Service agents. I look forward to using this dealership for future services. More

by CAMERON_BEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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