Shottenkirk Honda of Davis
Davis, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 712 reviews
The maintenance on our car was great. The staff of the service department are great folks and very honest. If it doesn't need to be fixed, they will tell you. Very good customer service The staff of the service department are great folks and very honest. If it doesn't need to be fixed, they will tell you. Very good customer service and care. More
Forget CUSTOMER SERVICE, WE ONLY WANT MONEY I recently went to University Honda to look for the new Honda Pilot Touring addition. We went in, they told us that due to the high demand in the Pilo I recently went to University Honda to look for the new Honda Pilot Touring addition. We went in, they told us that due to the high demand in the Pilot, it would take a few months to get the White one that I wanted. I was perfectly fine with that because I wanted to gather all my funds together since I was paying CASH. They said ok, put us on a wait list & advised us they would call when it was here. They ended up getting a dark grey one within a week of our original visit. We came in to take a look at the Touring anyway. We liked it very much but advised them that since our money was coming from an IRA account, it would take a week to gather the funds. I told them that I could wait to pick up the car until but they all stated, no it's fine...please take the car now. I was able to gather $25,000 immediately & the rest would have to wait till Friday 06/03/2016. The finance manager said that shouldn't be a problem. I recieved a call less than an hour later stating that the manger wanted us to apply for credit through a lender so they could get their $28,000 & we could pay the lender. I stated that I was not interested in paying interest to a lender since we are paying cash & I have the money but needs to transfer to a regular bank account. I was extremely upset that they had pushed us to take it knowing the situation before hand & now foricing us to return the car until the full funds were available after I was told numerous times it was ok to do it this way. I understand that they are a business & they have employees, parts, etc to pay but I telling someone that they just want their money now & showing no courtesy is not ok. It is a family owned business & I believe that treating people the way we were treating was completely unethical. I have already sent a complaint to Honda Corporate. THE HONDA PILOT IS AMAZING & THIS POST SHOULD NOT & DOES NOT CHANGE THAT but the service we recieved from University Honda in Davis, CA needs to be addressed. More



