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Shottenkirk Honda of Cartersville

Cartersville, GA

4.7
6,235 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
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539 E Main St

Cartersville, GA

30121

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Showing 6,235 reviews

August 04, 2024

Never had a problem until this oil change. 1 hour and 10 minutes to be picked up after taking the courtesy car for lunch. If Jordan would have told me it would be over an hour to be retrieved, More

by G8RBAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 04, 2024

We always bring our Hondas here for service. They are quick and friendly. They were considerate and turned on the air conditioner for me on a very hot day! More

by CSHARP50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 03, 2024

I was very pleased with how they all spoke to me and my wife. They were very understanding, and firm and quick! Colton English was a very good man and explaining car payments and how the car works! I was v More

by JDIAZ5187
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Honda of Cartersville are glad to have you as a customer.

August 03, 2024

Having all the equipment and tools available, I don't think it should take 2 hrs to complete. More

by KENCEARNS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ken, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 03, 2024

great responsiveness before and during sale, not so much after sale. Everything else was fine. More

by STUARTMCKEEL47
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Brittany Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Quijano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Shottenkirk Honda of Cartersville responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, Stuart, and we hope to hear from you soon.

August 03, 2024

It was a great experience and I found exactly what I was looking for love that honda More

by JESSEARROYOPINEDA
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davis
Aug 04, 2024 -

Shottenkirk Honda of Cartersville responded

We are so glad that we had the opportunity to work with you, Jesse, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 03, 2024

When I scheduled the appointment for my oil change, tire rotation, and safety recall, I was given a later date than I wanted because of the safety recall. The receptionist said that they only do recalls on More

by cgawildflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 02, 2024

Excellent, friendly, prompt service. Staff was friendly and professional….. they kept me informed and updated on the progress of my vehicle More

by SPKORNEGAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

August 02, 2024

The rep Ginger was awesome and took care of all my concerns. She was perfect! More

by MISTYCUDZILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Aug 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 01, 2024

Thanks to Ginger and team for the work on my son’s Accord and for bringing him home. More

by BETH4255
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Aug 02, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

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