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Shottenkirk Ford Jasper - Service Center
Jasper, GA
611 Reviews
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611 Reviews of Shottenkirk Ford Jasper - Service Center
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June 10, 2015
Service is poor I have used the Ford dealership in Jasper, GA several times in the past and was always provided with excellent customer service and they went above an I have used the Ford dealership in Jasper, GA several times in the past and was always provided with excellent customer service and they went above and beyond to meet our needs, since it was recently purchased by Shottenkirk, this is my first time back in the dealership. I have had a terrible experience with them this time. My car has been in the service department for three weeks to date and I have not received any communication, we have been promised calls to update us on the status and we have had to call them back every single time, only to be told something different every time. We have not been provided with up to date information, the price has consistently changed from one phone call to the next, even though this is covered by warranty. We are very disappointed with the customer service and work ethic of the service department at Shottenkirk Ford More
by haleyb
Employees Worked With
Kathy and Tim In Service Department
