Shingle Springs Subaru

By far the BEST! We LOVE the team at Shingle Springs Subaru! My husband and I have bought 2 new vehicles from them and always sing their praises. Tom Rockenbaugh is s We LOVE the team at Shingle Springs Subaru! My husband and I have bought 2 new vehicles from them and always sing their praises. Tom Rockenbaugh is so great to work with and super helpful. Mason in the service department always treats us right. We will always come back to this dealer! More

Wonderful Experience Absolutely no pressure. Although I was pretty sure about what I wanted, I still did not want to be pressured or hassled about it. We had been to one o Absolutely no pressure. Although I was pretty sure about what I wanted, I still did not want to be pressured or hassled about it. We had been to one other Subaru dealership (in Sacramento) and the experience there was exactly what I dread about car shopping. The crew at Shingle Springs was wonderful. It felt like we were dealing with friends. Even when we decided to purchase the Crosstrek there was no hassle about payment/financing - usually, if you are financing, the dealership wants you to go through their financing company. In fact, we were told, "We don't care how you pay for it - that's your business." That was such a relief since I have heard horror stories of being badgered about it. The sales price was lower than either of the two other dealerships I dealt with (one in person and one via internet) AND was fully loaded. They even had an employee sit with us in the car to show us how to use all the electronics and hook ups for music, maps, etc. She was so patient; I'm sorry I don't remember her name. Although we don't plan on buying another vehicle in the near future, we have told everyone who asked us about our car how great we were treated. I'm even keeping the license plate holder on to show everyone where I bought it - something I have NEVER done before! More

Great service all around! All around great experience. They really took care of me and did an amazing job on our car. Supper nice staff. I couldnt belive how easy the whole pro All around great experience. They really took care of me and did an amazing job on our car. Supper nice staff. I couldnt belive how easy the whole process was and who ever detailed our car is a rock star. You guys are awesome! Couldnt be happier. Thank you. More

Our 3rd new Outback from Shingle Springs Subaru Everything about this dealership is FIVE STAR. We would travel more than one hundred miles to buy a vehicle here again. Give this dealership a try. Th Everything about this dealership is FIVE STAR. We would travel more than one hundred miles to buy a vehicle here again. Give this dealership a try. The people in the sales and service departments here are phenomenal. You won't receive better treatment anywhere. We especially enjoyed and appreciated Claire Barnett's techno expertise and the time she took answering our questions concerning our new Outback .The sales, service, and financing staff will make you glad you came here. If you want to feel like you're purchasing a car from family, see the people at Shingle Springs Subaru. More

Great The knowledge and service was great. After going to a couple of Subaru Dealers closer to home, I found out why I saw so many Shingle Springs Dealer p The knowledge and service was great. After going to a couple of Subaru Dealers closer to home, I found out why I saw so many Shingle Springs Dealer plates in my area. I couldn't be happier with my new car. More

The best car buy experience I ever had. I was treated with respect. The sales staff did not pressure me at all. The finance dept. worked hard to get me the % I needed. I was introduc I was treated with respect. The sales staff did not pressure me at all. The finance dept. worked hard to get me the % I needed. I was introduced to the service staff. The delivery experience was exceptional: I was walked through every aspect of the car to include the navigation and controls which were extensive. I highly recommend this dealership when it is time to buy a vehicle new or used. A month after I bought my new car, it suffered overspray from a roofing company at my workplace thus I experienced the service department's excellent customer service as well. More

Excellent, Reliable, Friendly Service Had a great experience for a major service repair. They were accurate, friendly and informative even when they were very busy. The Service Rep was als Had a great experience for a major service repair. They were accurate, friendly and informative even when they were very busy. The Service Rep was also excellent-- very efficient and reliable. Will go back again! More

Hands down the best experience!!! Really! I started my experience by bringing in my daughters Subaru for service. The service staff were exceptional. Everyone was kind friendly and eager to h I started my experience by bringing in my daughters Subaru for service. The service staff were exceptional. Everyone was kind friendly and eager to help. As I waited, I was told I would need further service on the vehicle. I was provided with a rental car, (Subaru legacy Limited). I returned the next day and picked up my daughters car. I was so impressed with the legacy I decided to purchase one. I began by talking to them about my wishes to buy a new car and was introduced to a salesman, “Wayne”. There was NO PRESSURE! I told them I wanted to buy a new Legact Premium and was shown several to choose from. I never felt pressured and was given an extremely fair price for my trade in. You may be thinking to yourself, “this is a paid review”, nothing could be further from the truth. After buying the car I was introduced to the service folks again and given a tour of the facilities. I was impressed by everyone employed there. They were truly happy to be there. If you’re in need of a reliable and trustworthy vehicle and want to deal with honesty from the moment they say hi, then this is the place for you! After the purchase, I was introduced to Claire Barnett. She went over the vehicle completely and invited me to return for a question and answer session in two weeks. What a great employee. She was cheerful and knowledgeable. Great job! Further, Three days after buying my car, a careless individual opened their door into my new car!😳 I brought it to the dealership and the service manager immediately asked for my keys and took the car to the detailers. My car was brought back within 10 minuets with the clear coat buffed out and the CilaJet coating I had purchased, (You want this coating!) reapplied and buffed. I sincerely enjoyed my experience! I will recommend all my family and friends to Shingle Springs Subaru. Bill Turnbull More

Parts/Service/Cashier Depts Staff very helpful and pleasant. We are on a first name basis. Most helpful with my 95 Legacy restoration over the summer! R. Kevin Ross, Placerv Staff very helpful and pleasant. We are on a first name basis. Most helpful with my 95 Legacy restoration over the summer! R. Kevin Ross, Placerville, Ca More

TERRIFIC PURCHASING EXPERIENCE GREAT DEAL, EFFICIENT PROCESSING, EXCELLENT NEW CAR ORIENTATION. RANDY THE SALESMAN WAS PATIENT, HAD VERY GOOD PRODUCT KNOWLEDGE AND WORKED A VERY GOO GREAT DEAL, EFFICIENT PROCESSING, EXCELLENT NEW CAR ORIENTATION. RANDY THE SALESMAN WAS PATIENT, HAD VERY GOOD PRODUCT KNOWLEDGE AND WORKED A VERY GOOD DEAL FOR US. BRETT IN FINANCE WAS ALSO KNOWLEDGEABLE AND EFFICIENT. CLAIRE IN NEW CAR DELIVERY EXPLAINED EVERYTHING IN TERMS MY WIFE AND I COULD UNDERSTAND. I WOULD DEFINITELY BUY FROM THIS DEALER AGAIN. More