Shingle Springs Subaru

Excellent experience from Start to Finish Exceeded expectations from every aspect. Initial contact through test drives and car selection went super smooth. We then waited for the car to Exceeded expectations from every aspect. Initial contact through test drives and car selection went super smooth. We then waited for the car to arrive and after a final check decided to purchase. What a great experience with a mellow atmosphere all the way through. Thank you Shingle Springs Subaru. My first Subaru. Looking forward to the years ahead. More

Best car buying experience ever!!! I wanted to let you know about the TOTALLY WONDERFUL experience I had 09/25/18 purchasing my second car from your dealership in Shingle Springs. I had I wanted to let you know about the TOTALLY WONDERFUL experience I had 09/25/18 purchasing my second car from your dealership in Shingle Springs. I had done some research on the vehicles I was interested in and felt well prepared for my car shopping trip. Before I left work I’d emailed the on line sales department for a couple of quotes and headed up the hill. I was greeted by a salesperson who was friendly and polite and when I told him I’d requested some on line quotes he immediately went to find Daniel. First off, I was excited to see the on line prices were thousands cheaper than the advertised prices. I was already winning! Daniel was professional but in a personable friendly way and he showed me everything I wanted to see, even offering to go get the cars so my daughter and I wouldn’t have to walk. I fell in love with the 2018 Impreza 2.0 hatchback that I’d requested the online price for and took it for a test drive. I LOVED it! I felt no pressure to buy as the online price was good for 72 hours with 500.00 deposit (as long as the car didn’t get sold to another buyer) and offered to put the 500.00 required deposit to hold it while I did a little more research. As I pulled out my checkbook to write the deposit, Daniel said “I can see you really love this car and I want to put you in it today. How can we do this?” I told him the bottom line was money and I wanted a car payment for 5 years and under 500.00 with a 100,000 mile warranty plus only had a minimal amount to put down, etc. I thought I was asking the impossible. He disappeared (maybe to go talk to you, as you passed us leaving the building while he was showing me the features on my wonderful new car, he told me you were involved) and came back a few minutes later with a deal better than I’d imagined. SOLD! Off to the finance manager Paula. I was prepared for a hard seller like the gentleman finance guy I had 5 years ago, but no! She was super friendly and easy going and I liked her style so much that I bought the CILAJET as I really felt like she was interested in me and had my best interest at heart when offering it. She was amazing as she continued to chat with us while multitasking the tons of paperwork required for the purchase. She never lost her smile or good humor. You have a real gem there. She’s a keeper! Paula passed me back to Daniel and he proceeded to try to teach me all the really cool stuff that my car can do. He was patient and let me interrupt to ask questions while still guiding me thru all the bells and whistles. Even offered to come to my house if I couldn’t get the garage door opener to pair with our home mechanism. This is my 5th brand new car purchase in my lifetime and I’ve never had a better experience. I want to also mention how fabulously I’ve been treated by both Jan and Mason in the service department. This is how you make customers for life. Keep doing what you’re doing. More

Excellent experience br Tom Team Leader and Justin tech supp Great experience and great people. Only wish Tom was still selling Vienna dogs! Found exactly the car we were looking for at a reasonable price. Howev Great experience and great people. Only wish Tom was still selling Vienna dogs! Found exactly the car we were looking for at a reasonable price. However the dealership should had matched the price of my trade in that was offered by the Subaru dealership in Roseville. It was 200.00 below of the Autonation dealership when I was told “they all use the same 3rd party”. I feel I’m owed $200.00. Overal though a great experience. Would definitely shop there again........ More

Delivery Specialist-excellence At the 6000 mile service, Claire Barnett gave me an in-service for my wife's 2018 Subaru Outback. She was excellent--very patient and very thorough an At the 6000 mile service, Claire Barnett gave me an in-service for my wife's 2018 Subaru Outback. She was excellent--very patient and very thorough and knowledgeable. It was a pleasure. She took as much time as I needed, and it never felt rushed. She is a definite asset to the dealership. More

Best buying experience I've ever had! I've purchased many cars over the last 25 years, and this was the best experience so far! Look for Daniel when you're thinking about buying- he's awe I've purchased many cars over the last 25 years, and this was the best experience so far! Look for Daniel when you're thinking about buying- he's awesome! More

Best Car Buying Experience Ever! Buying our son his first car from this dealership was truly amazing! The entire staff put you at ease from the moment we stepped onto the property. T Buying our son his first car from this dealership was truly amazing! The entire staff put you at ease from the moment we stepped onto the property. This dealership is pleasant, clean and has a very low stress vibe. Tom was Awesome! He followed up as promised, communicated well, was extremely knowledgeable, an excellent listener, relatable and had our best interest in mind during the entire transaction. All the people we worked with had the same pleasant approach and went above and beyond in every way. This little dealership outside of Sacramento has something special indeed! I'm telling everyone I know - this is the place to buy a car! More

Jeff Hargrave was wonderful! Jeff Hargrave was wonderful. He was detail oriented and very knowledgable. He answered all my questions. He was very friendly and made me feel welcom Jeff Hargrave was wonderful. He was detail oriented and very knowledgable. He answered all my questions. He was very friendly and made me feel welcome. More

Great dealership The staff was, Friendly, Considerate, and Helpful. They obtained the 2018 Forester of my choice.. Made it easy to complete the process of the purchase The staff was, Friendly, Considerate, and Helpful. They obtained the 2018 Forester of my choice.. Made it easy to complete the process of the purchase, More

Low stress - pleasant experience Not many people think buying a car is "fun". And typically, it is not fun. This time it was just that - fun! After a lot of research and test driving Not many people think buying a car is "fun". And typically, it is not fun. This time it was just that - fun! After a lot of research and test driving a few of the top contenders, I knew exactly what I wanted. Easy to check inventories and find the car you want online. At my husband's recommendation I got an online bid from this dealership. The pricing beat what I spend over 4 hours at a Big Mall dealer trying to obtain. I called to secure the car I selected at the fair price they offered. Took an easy drive up to Shingle Springs the next day to meet Tim who let me take my new car out for a spin while they checked out my trade-in. Finished up the paperwork...got a great Subaru incentive. Everyone I dealt with made my experience pleasant - Tim, Brett and Justin. I would highly recommend this dealership if you are looking for a new Subaru, period! Don't think you can't get a good price at a dealership nestled in the foothills...away from the big Auto Malls. Because you can. I LOVE my new car <3 More