Sherman Dodge Chrysler Jeep RAM

Good Salesman bad Managers Overall I was VERY happy working with our sales rep John, however his managers were pushy, refused to listen to me and would not let us leave without Overall I was VERY happy working with our sales rep John, however his managers were pushy, refused to listen to me and would not let us leave without making a purchase. John was extremely patient and personable. He worked with us to get us into the car we wanted at a price we could afford. He listened to what we wanted and spent his entire evening trying his best to accommodate us. I was not fond of his manager's holding my credit card hostage so that we could not leave, and I think they use some bad practices there (bait and switch, false advertising, selling a car as "new" when it was clearly a demo, etc.) Overall I do not think I would go there again, but I wanted to review John because he is an asset to their company. More

"Very Happy with new Purchase!" Manny was very helpful with the purchase of my 2015 Jeep Cherokee. He worked very hard in getting as close to my budget. We agreed on a good price and Manny was very helpful with the purchase of my 2015 Jeep Cherokee. He worked very hard in getting as close to my budget. We agreed on a good price and monthly payment amount. Overall very happy. Will recommend to friends and family. More

Jeep Renegade Matt was very helpful in our purchase of the Jeep Renegade. We agreed on a good price and monthly payment ammount. Overall very happy. Will purchase a Matt was very helpful in our purchase of the Jeep Renegade. We agreed on a good price and monthly payment ammount. Overall very happy. Will purchase another car from Sherman Dodge in future. More

Satisfied with my new Jeep Everyone was so accomodating and helpful. Matt Tokarski assisted me from start to finish and even drove my old car back. Will be going back there in a Everyone was so accomodating and helpful. Matt Tokarski assisted me from start to finish and even drove my old car back. Will be going back there in a couple months to refinance. Even with my not-so-great credit score they got me a good deal. Very happy with my purchase! More

Long Distance Buy This dealership had the fully loaded Jeep I wanted and we were able to do most of the purchase process long distance. I was able to pick it up in pers This dealership had the fully loaded Jeep I wanted and we were able to do most of the purchase process long distance. I was able to pick it up in person quick and easy. More

Great Customer Service For the 1st time, I walked in a dealership and had a pleasant experience. My sales person Manny greeted me and I told him I was actually there to hav For the 1st time, I walked in a dealership and had a pleasant experience. My sales person Manny greeted me and I told him I was actually there to have my car serviced. He walked me to the service department. My car had quite miles on it and I had been looking at a new one for some time. I ended up test driving a new. 2015 Cherokee. Loved it, and purchased it without feeling like I had been ripped off. Manny is the man to see. More

Good Deal Great Salesman Matt was very helpful in the purchase of my 2015 Jeep Gran Cherokee. He worked very hard in getting as close to my budget. Would recommend to any frie Matt was very helpful in the purchase of my 2015 Jeep Gran Cherokee. He worked very hard in getting as close to my budget. Would recommend to any friends or family alike. Thanks Matt! Dariusz Rzepka More

A very comfortable buying experience I was a little nervous when I first came into Sherman dodge. But, Manny greeted me with a friendly smile. I was curious about the new safety products I was a little nervous when I first came into Sherman dodge. But, Manny greeted me with a friendly smile. I was curious about the new safety products being offered that my 2011 Chrysler 200 didn't have. From that point on his knowledge of the new safety features on the new Chrysler 200 was just what I was looking for being up in age now. I would recommend Manny and Sherman dodge to everyone, the place is warm and wait to you find out about "ringing the bell" Sherman is not like other pushy dealers. More

Fraud I had a very bad experience with the dealer company Sherman Dodge, Inc. located in Skokie, IL. I have been a victim of fraud when I purchased my new I had a very bad experience with the dealer company Sherman Dodge, Inc. located in Skokie, IL. I have been a victim of fraud when I purchased my new vehicle the Jeep Grand Cherokee’ 2015 on November 18, 2014. It was a deal in the amount of $46,690. Among all fees and charges, they added the extended guarantee service, saying that that service was required. For that service I had to pay $2650. In 2 weeks I contacted the United Car Care, Inc., the company which provides the extended guarantee service, to inform myself about that service. However, I was told that the following service was an optional one and that I am not in their system as a client. Therefore, I have decided to cancel that service; and, on December 18, 2014 I signed the legal cancellation form within Sherman Dodge, Inc. Unfortunately, no actions have been taking yet. I met with the dealership’ staff in person to clarify the situation but unexpectedly, staff were unprofessional to my matter, yelling at me, giving hostile attitudes and saying that they are not going to reimburse any money to the lender. As a result, I end up having no extended guarantee service neither money still not been sent to the lender and I continue to pay monthly interest for $2650. More

2015 Jeep Grand Cherokee I purchased a 2015 Jeep Grand Cherokee Limited from Greg back in Janruary. It took a long time to negotiate the price but Greg made sure all my concer I purchased a 2015 Jeep Grand Cherokee Limited from Greg back in Janruary. It took a long time to negotiate the price but Greg made sure all my concerns were addressed. He was helpful from beginning till end. He is the type of salesman that you can to go to with an issue because he is always willIing to help. More