Sheridan Ford
Wilmington, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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It was a great experience. They understand customer’s needs and try their best to meet the same. I could get my dream car with the help of them. They understand customer’s needs and try their best to meet the same. I could get my dream car with the help of them. More
As always, pleased the professionalism of the service writer John I. and all the staff I encountered on my most recent visit to Sheridan Ford. This visit was to assess damage and repairs after my car was writer John I. and all the staff I encountered on my most recent visit to Sheridan Ford. This visit was to assess damage and repairs after my car was hit while parked overnight on the street near my home. Service was prompt and on schedule. All the damage and repairs were explained carefully, including the costs in detail. As it turned out, my insurance company totaled the vehicle. John was very helpful in accommodating all of my needs and even those of the insurance company. I have been a customer at Sheridan nearly 10 years. Sheridan will be my choice for service on whatever vehicle I end up with next. Being able to trust your auto repair shop is something I don’t take for granted. I recommend Sheridan Ford to anyone who wants fair treatment, a helpful staff, comfortable surroundings and reliable service for their vehicles. More
They are attentive and care about what you need. I will always go back there I will always go back there More
Avoid if can, had a 7:15am appointment I had to call in after 10 to check the status @ which time I was informed other svcs were recommended …. Would have been. I’ve to have known earlier so work could hav after 10 to check the status @ which time I was informed other svcs were recommended …. Would have been. I’ve to have known earlier so work could have started, so they lost my business …. Got paperwork & 2 check list included but not one thing written on them, there was a list on front page w/ some pricing …. If it weren’t for the lifetime oil change I wouldn’t use this dealer for anything, been a nightmare since the minute I looked @ my vehicle !!!! More
Disappointed in surcharge for credit card. Should put a notice about this in your appt. Reminder emails. Day of service is too late to prepare with cash. Should put a notice about this in your appt. Reminder emails. Day of service is too late to prepare with cash. More
When I walk in I was greeted by the shuttle driver. He was very nice. Then the gentleman behind the counter took my information and said the driver will take you home and will call you when we're done. He was very nice. Then the gentleman behind the counter took my information and said the driver will take you home and will call you when we're done. I met nate the salesman, he show interest in helping me look at another vehicle. Thanks nate, the shuttle driver, and the guy who took care of my car. More


