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Sheehy Subaru of Springfield
Springfield, VA
778 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 778 reviews
January 06, 2014
I been in need of a new car for about 6 month, my 2002 Honda was costing more money to maintain then it was worth. I been a Toyota and Honda person but a coworker purchased a Subaru and opened my eyes to Honda was costing more money to maintain then it was worth. I been a Toyota and Honda person but a coworker purchased a Subaru and opened my eyes to Subaru. I am so glad I did so happy with my purchase and the costumer service at Sheehy Subaru at Springfield was excellent, I was dreading going to a dealership but boy was I surprised with the fantastic group of people who work there. Thank you so much for the wonderful experience, keep up the great work. More
by RRida
January 06, 2014
I had an excellent experience working with Chris at Sheehy Subaru. Despite being the busiest month he has ever had, he spent his time with me and gave excellent service. Highly recommended. Sheehy Subaru. Despite being the busiest month he has ever had, he spent his time with me and gave excellent service. Highly recommended. More
by jpgentry1
January 06, 2014
Had a great experience buying from Chris and Sheehy Subaru. Respected me as a customer and gave me the best price around. Got me the car I wanted even though it wasn't on the lot with no issues. Chr Subaru. Respected me as a customer and gave me the best price around. Got me the car I wanted even though it wasn't on the lot with no issues. Chris was very responsive to my questions and needs and made the entire transaction easy, simple, and smooth. The finance manager, Eddie Beans was also great and didn't pressure me to buy anything I didn't feel I needed. Brandon, the manager, was also really friendly. Great experience all around. More
by AllenH80
Employees Worked With
Brandon Stanhope
January 05, 2014
I felt like this dealership wasnt as pushy as most and Chris La Port was not creepy. I liked dealing with him and the manger there was friendly and not pushy. I actually had to ask about going up a tri Chris La Port was not creepy. I liked dealing with him and the manger there was friendly and not pushy. I actually had to ask about going up a trim bc I had originally given them the trim I wanted and a budget. He is VERY MUCH on top of his game bc I could barley get another Suburu dealership to give me a quote for my trade in. Only thing is Chris could have been a little better about getting my radio stations off my old car but in the end he got them for me. I highly recommend him and love my Subaru. More
by PierreElliott
January 04, 2014
So on the 30th of December 2013 I tried to buy a car at sheehy Subaru in Springfield. I test drove a car with Reggie Leo all went well. Then Beau Proctor asked me to sign an agreed price form. I said I d sheehy Subaru in Springfield. I test drove a car with Reggie Leo all went well. Then Beau Proctor asked me to sign an agreed price form. I said I did not agree to this price. He said he needed my signature to continue with the credit check. After about forty minutes Beau brought me into a room with a financial person and said he would deal with the paper work. I told this gentleman I did not agree to that price and he looked shocked. He went and got Beau Proctor who admitted it was his fault and what could we do to make a deal. I felt like the whole experience was shady and I thought as consumers we did not have to deal with this type of thing anymore. When I called to complain to a manager a Mr. Brandon Stanhope called me back and tried to tell me I did not have the experience I had. He did not want to listen to me. So I feel that Sheehy Subaru has left me no choice but to complain to 1. Motor vehicle Dealer Board (mvdb). 2. Federal Trade Commission (ftc) 3. Consumer Financial Protection Bureau (CFPB) My only wish to other consumers is please be careful when using this dealer. Be informed of shady dealer tricks and do your research. More
by mush792
Employees Worked With
Reginald Leo, Brandon Stanhope
January 04, 2014
This was one of the best car-buying experiences I've ever had. I walked in at opening on a Saturday and knew exactly what I wanted, a 2014 Crosstrek Premium. Within 10 minutes I was taking the car ove ever had. I walked in at opening on a Saturday and knew exactly what I wanted, a 2014 Crosstrek Premium. Within 10 minutes I was taking the car over to Barnes & Noble for my wife to test drive. She loved it and still loves it. We took it on a trip to Indiana for Christmas break and it performed magnificently. Chris was excellent and very knowledgeable. He answered all of my questions honestly and provided exactly the car we wanted. After bringing my trade-in back in the afternoon, I completed the final vehicle selection and purchase in less than 2 hours. I appreciate the excellent customer service from Chris and the rest of the folks there at Sheehy Subaru. Thanks! More
by mbell218
January 03, 2014
After much research and consideration it was time for a new car. I'd test driven a Forester earlier this year and now it was time to buy. Chris LaPorte answered my millions of questions, told me what car new car. I'd test driven a Forester earlier this year and now it was time to buy. Chris LaPorte answered my millions of questions, told me what cars were available, gave me a fair price for my trade-in, and kept me informed all the way through the purchase process. His enthusiasm, professionalism, knowledge, and patience were plentiful and very much appreciated. Eddie Beans was a whiz with the purchase and made it quick and easy. For a first-time solo purchase, it was problem free and a pleasure. More
by humphreda
