Sheehy Ford Lincoln- Richmond

My dad and myself have been to this dealer a few times together in the past and we always kind of thought that this dealer needed to work on its customer service. The salespeople always seemed to want to together in the past and we always kind of thought that this dealer needed to work on its customer service. The salespeople always seemed to want to make you a deal TODAY! WHAT WILL IT TAKE FOR YOU TO DRIVE THIS CAR HOME TODAY! and wouldn't take no for an answer. I went there recently for the first time alone to investigate the possibility of replacing my car. I knew I couldn't buy/sign anything that day because me and my dad had to work out a few financial things first- I just wanted to look and possibly test drive so that I would know what kind of financial magic I would have to work to afford it. I told the salesperson this upfront. Into her office we marched to "find something that I might like on the computer." Lo and behold, there's a 2005 Escape on the lot that's in my price range-or is there? When I asked to see it, I was told that it wasn't on the lot, and I couldn't test drive it, but "we can have it here in under 24 hours if you want to take it home today." The sales person goes to "print the info sheet" on said Escape and returns with the sales manager. His first question: "how much are you ready to put down on this car RIGHT NOW!" Keep in mind that this is a car that I have yet to see or drive. When questioned, I also admitted that I would need to make payments and have a cosigner who was not present at that time. This upset the sales manager, who announced that they couldn't help me today and that I should come back when I had a cosigner present, and then they would "see what they could do." In other words, they told me to leave and only come back when I could spend some money on a car that I hadn't even seen. If this was an isolated incident I might be a little more sympathetic, but every single time over the years that we have visited Sheehy, it's left a bad taste in our mouths. This time, I'm drawing the line, and will not be going back. More

Anton Smith is the best! This is the 2nd new car that I have bought from Sheehy on Midlothian. They are without a doubt, the most caring dealership on the entire East Coast! I wasn't looking to buy becau have bought from Sheehy on Midlothian. They are without a doubt, the most caring dealership on the entire East Coast! I wasn't looking to buy because I had just purchased a year earlier. But I could not refuse the deal they gave me! Now I am sporting around in a 2010 Ford Fusion SEL. I am already planning my next purchase and it WILL be from Sheehy on Midlothian! I would not consider any other business! More

Christina Lopez was available for my calls and several drop-ins and was well informed about the product. She was friendly, encouraging, helpful. I purchased elsewhere because a family member decided to he drop-ins and was well informed about the product. She was friendly, encouraging, helpful. I purchased elsewhere because a family member decided to help me with the cost of the car and his preference was with a dealer out of the Richmond area. More

My experience with Sheehy Ford of Richmond was great. I worked with Jordan, Matt, and Ryan in the Internet Sales Department and they were very helpful, courteous and professional throughout the entire car worked with Jordan, Matt, and Ryan in the Internet Sales Department and they were very helpful, courteous and professional throughout the entire car buying experience. I will definately buy from this dealership again and will tell my friends and family to as well!! More

CHRISTINA LOPEZ IS AN EXCELLENT SALES PERSON. SEARCH FOR A CAR FOR 6 MONTHS SHE SAT US DOWN AND FOUND FOUND OUT WHAT WAS NEEDED AND WHAT WAS WANTED FOUND IT AND HAD US DONE IN ABOUT 2 TO 3 HOURS MAX. MANAGE A CAR FOR 6 MONTHS SHE SAT US DOWN AND FOUND FOUND OUT WHAT WAS NEEDED AND WHAT WAS WANTED FOUND IT AND HAD US DONE IN ABOUT 2 TO 3 HOURS MAX. MANAGERS WHERE VERY HELPFUL WITH GETTING US TO THE PAYMENTS AND JUST SUCH A PLEASURE TO WORK WITH EVERYONE THERE. More

I was in the market for a used Shelby GT 500. I emailed the internet team and they responded back within 10 minutes. They provided me with the info and price along with quite a few photo. They set up a tim the internet team and they responded back within 10 minutes. They provided me with the info and price along with quite a few photo. They set up a time for me to come in and had all the paper work ready! I was in and out no hassle because they had already priced me out. Because the Shelby was coming from another store I was not able to drive it home that day. The following day one of the Internet guys "Ryan" delivered the vehicle to me at work! I highly recommend the internet dept. and Sheehy Ford. Ill never do business anyplace else! More

I spent several days researching online to make sure I received the best deal. I contacted all Ford dealers in the area. Within minutes, I received a price by email and a phone call from their internet de received the best deal. I contacted all Ford dealers in the area. Within minutes, I received a price by email and a phone call from their internet department. Some of the Ford dealers in the area never returned my request for a quote! Sheehy had the best price by far and a great selection of new Mustangs. I drove away in my 2010 V6 Mustang which I love! The internet team was very knowledgeable, professional, and hassle free. Thanks for the awesome car buying experience! More

Sheehy had an excellent inventory from which to chose. They had the car I wanted in stock and it was offered at a fair price. But most of all, my experience with Lenny Genesko was exceptional. His knowl They had the car I wanted in stock and it was offered at a fair price. But most of all, my experience with Lenny Genesko was exceptional. His knowledge of both the product line and the procedues is outstanding. I will cetainly visit Lenny/Sheehy the next time I am in the Car market and I have recommended Lenny to many of my friends. Kudos to Lenny and Sheehy Ford. More