Sheehy Ford Lincoln- Richmond
Richmond, VA
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My first car buying experience could not have gone better; I had a tough budget to work with coupled with high expectations. Chris and Phil were able to provide a practical solution that fit within my better; I had a tough budget to work with coupled with high expectations. Chris and Phil were able to provide a practical solution that fit within my financial restraints. More
Matt Miller was by far the best representative I have ever had. He actually "listened" to my needs and delivered with a beautiful Ford-150. I will recommend him to all of my family, friends and clients ever had. He actually "listened" to my needs and delivered with a beautiful Ford-150. I will recommend him to all of my family, friends and clients for their new purchases. Thanks again. More
Peter sold us our 2011 Ford Explorer new. After some time there were some mechanical issues. While the service department was handling the issues, Peter noticed me sitting in the waiting area. We had some ni there were some mechanical issues. While the service department was handling the issues, Peter noticed me sitting in the waiting area. We had some nice conversation about our families etc., but then Peter got busy. He was genuinely concerned that our issues were handled and my time was not wasted waiting. He worked with the service department and got me a rental car. The Explorer was kept for over a week. Peter's genuine concern for my time and his ability to help was great! We have recommended a few people to him over the years and will continue to do so. Well done Peter and thanks again! More
Knowledgeable young man. Answered all my questions and concerns. Would recommend him to others. Allowed me the time to make a good decision for myself. This is the 5th Ford we have had and will keep co concerns. Would recommend him to others. Allowed me the time to make a good decision for myself. This is the 5th Ford we have had and will keep coming back. E. Hines More
We have purchased 7 or more vehicles from Sheehy Ford. We continue to go back because of the excellent service we experience. Chris Anderson was the individual that sold us our newest truck, a '13 F150 L We continue to go back because of the excellent service we experience. Chris Anderson was the individual that sold us our newest truck, a '13 F150 Lariat. He was wonderful to work with! I, as a woman, especially appreciated his ease and respect. I have certainly found myself at dealerships where the sales person was not interested in following up with me unless my husband came in. There is nothing more frustrating! Chris is a marvelous example of why Sheehy will continue to get our business. And knowing my husband as I do, we have many more car purchases in our future! More
Chris Anderson was by far the best car salesman we have ever worked with. He didnt pressure us, he didnt lie to us, or lead us on. Chris is the kind of salesman that every car dealership should have!! EXCE ever worked with. He didnt pressure us, he didnt lie to us, or lead us on. Chris is the kind of salesman that every car dealership should have!! EXCELLENT customer service all the way around!!!! Michelle West was the finance manager we worked with. She was fantastic as well. She hepled to get us the warranty and the peace of mind we were looking for in the price range we could afford. Thank You!!! More
My experience was a good one, I actually went to the dealership just to look because I knew my car would not pass inspection. I told Peter I would like to look at the new fusion's but they didn't have t dealership just to look because I knew my car would not pass inspection. I told Peter I would like to look at the new fusion's but they didn't have the color I wanted. Went home got a call later that night saying that they had found one up state. The next day I went back there ( he had called but already left) to look at it. He said it had already been sold. We went back where the new one's were to find another one, on the way I saw a new Taurus the color I liked so we test drove it. The rest is history, I bought it. Not knowing anything how many grades of Taurus's there are, if I had it to do over, I would have liked to see the limited edition because they had the premium sound and the 19 inch wheels. I'm happy with mine but I would have liked those options. Bruce. More
Everyone I have ever dealt with at Sheehy Lincoln has been extremely friendly, helpful and customer orientated. My service adviser is Stephen Whitman...Stephen is the most knowledgeable service adviser been extremely friendly, helpful and customer orientated. My service adviser is Stephen Whitman...Stephen is the most knowledgeable service adviser i have ever dealt with in over 40 years of owning Lincolns and dealing with six different dealerships as I've moved around the country. Stephen makes my day whenever I need work performed on my car. More
We live in No Virginia and wanted a 2014 Mustang conv. with specific features and color. It appears none of the dealers up here were interested in locating the vehicle my wife wanted as a 50 year anniver with specific features and color. It appears none of the dealers up here were interested in locating the vehicle my wife wanted as a 50 year anniversary replacement for the new 1964 she purchased in GA. The story was that there was no vehicle like we wanted on the East Coast. We would just have to order one. Our daughter, who lives not far from the Midlothian location, stopped by the Richmond Ford dealership as a favor to us and explained to Peter what we wanted. He and his sales manager ran the vehicle down in NC, we handled the deal over the phone, and they delivered the exact car my wife wanted within a week. We had developed a dislike to dealing for automibles over the years but these guys have changed all that. Like they say on the PGA advertisement, "These guys are good!!" Thanks Peter More
I purchased a 2013 Ford Escape from Sheehy Mr. William Goin was my sales person and I told him at the time when I purchased another car I I I would come to him and Sheehy Ford. He is an excellent person Goin was my sales person and I told him at the time when I purchased another car I I I would come to him and Sheehy Ford. He is an excellent person and salesman. More