Shaver Chrysler Dodge Jeep Ram Truck
Thousand Oaks, CA
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Let me start off by saying... THANK YOU, ANDREW! YOU'RE THE MAN!! Andrew was refreshingly pleasant and helpful from start to finish. I spent a lot of time and effort dealing with numerous dealers search THE MAN!! Andrew was refreshingly pleasant and helpful from start to finish. I spent a lot of time and effort dealing with numerous dealers searching for my white Challenger R/T classic but nobody came through, except for Andrew. He not only located my vehicle (in Michigan), he had it shipped over promptly and gave me a great deal! He made sure that I had all the trimmings I had asked for and he made it his personal goal to achieve my complete and utter satisfaction. He even tried to buy me a keychain for which I respectfully could not allow, he had already done so much!! He was not concerned with anything other than making sure that my car-buying experience was the absolute best... ever. I had visited many dealerships in the past but Andrew sincerely made sure I was happy in all regards, like nothing I had ever seen before. This car is very special to me and I am so happy that Andrew was a part of this experience to remember. A true cut above the rest! Andrew, you worked very long and hard on this project and you have been courteous throughout the whole process. Thank you for your words of wisdom, your sincere consideration, and your continued concern and friendship. I truly appreciate all that you have done and I look very forward to working with you again in the future. Thank you. Justin Bina VERY PROUD OWNER 2012 DODGE CHALLENGER R/T CLASSIC More
Lou always made me feel like I was the most important person on the lot and Kier's honesty about a mishap won my business for the life of the car. Two outstanding gentlemen. Great job, Shaver! person on the lot and Kier's honesty about a mishap won my business for the life of the car. Two outstanding gentlemen. Great job, Shaver! More
Contacted Tim Ott over internet regarding an internet special on Ram 2500. Made an appointment, met with Tim, took a test drive, walked the lot for used alternatives, took another test drive, came back, special on Ram 2500. Made an appointment, met with Tim, took a test drive, walked the lot for used alternatives, took another test drive, came back, finalized the deal, and drove away with my new truck. Tim was very professional, no pressure, and friendly. He was quite knowledgable regarding the truck, yet would admit when he didn't know the answer to a question and would look up the correct information either through the owner's manual or Ram's online resources. Very impressed with the whole process. Additionally, Ira in the finance department was a pleasure to work with, and the financing portion of the deal was a breeze. I will recommend Shaver and specifically Tim to anyone who is looking for a hassle-free car buying experience. -New RAM owner!! Yeah, baby!!! More
Great dealership to work with. Gave me a very fair price on my trade, and stuck to the deal exactly as we had worked it out beforehand. Tim in Sales, Jaclyn getting the deal done and Lorenzo in finance all on my trade, and stuck to the deal exactly as we had worked it out beforehand. Tim in Sales, Jaclyn getting the deal done and Lorenzo in finance all made this transaction a breeze. Look forward to years of happy driving. More
Went to dealership this morning to followup on a internet advertised car. Trevor approached and was very helpful, and worked with us through looking at the car I came to see, and others. I left the dealershi advertised car. Trevor approached and was very helpful, and worked with us through looking at the car I came to see, and others. I left the dealership to get a cup of coffee and collect my thoughts. No pressure or issue (unlike other dealerships). When I returned Trevor helped us close the sale. The finance guy (I totally forgot his name) was also very helpful. To sum things up we, felt in charge of the entire transaction, that was so cool. As you know that feeling is absent at most dealerships. Thanks Trevor! (Jim & Cheryl) More
My experience at this dealership was exceptional. They were extremely kind and patient with every visit and call i made through out my process. Made original contact through them via the internet and i wa were extremely kind and patient with every visit and call i made through out my process. Made original contact through them via the internet and i was very satisfied that they were willing to work with me through email until i was able to come in as I do not have a lot of spare time to run all over to different dealerships. I would say they bent over backwards to make me a deal and get me in the exact (Better than exact) car i wanted. Andrew was extremely patient and helped through through numerous phone calls and emails as i was trying to find the best deal possible. I appropriate Mr. Shaver introducing himself to me and he was extremely kind, professional and expressed his concern in finding and getting me in exactly what i wanted for my family. Tim I made initial contact over the internet with and his willingness to work with me via email got me into talk to this dealer. Lorenzo was very helpful and knowledgeable in the finance process i appreciate all his advise and answering of my questions i had. I have given this dealer the highest rating because they went through all my questioning, re-questioning and negotiating with a smile and never made me feel like they did not want my business and to work with me (something i did not experience at other dealers in my whole process). I will continue to take my business to this dealer as well as my service from now on. More
I couldn't imagine having a better experience purchasing a new vehicle. I got a "fair" price on a trade-in, got a really good price on a new truck, and everything was done in a timely manner. Everyone was v a new vehicle. I got a "fair" price on a trade-in, got a really good price on a new truck, and everything was done in a timely manner. Everyone was very professional, friendly, and knowledgeable. There was never a feeling of being pressured. It was just a FUN experience. And FYI, their selection of vehicles are second to none. More
Pleasure to deal with, no waisting time staright to the best deal.Trevor handle my deal, very professional no pressure not about commisions just to make customer happy, no guys with ties, spoke directly to best deal.Trevor handle my deal, very professional no pressure not about commisions just to make customer happy, no guys with ties, spoke directly to Taylor manager, BOOM done deal, in and out with the new car, STRONGLY recommend,second time coming back, will come back again. More
Ira was great when it came to the paperwork involved with the purchase of a new vehicle. He was patient in answering all my questions, and even showed me some options that were a plus to my purchase. I have the purchase of a new vehicle. He was patient in answering all my questions, and even showed me some options that were a plus to my purchase. I have bought 5 vehicles previously, and IRA knows by far how to get you out of the dealership quick with your new vehicle. Many thanks. More
Very pleased and recommending to all my friends! I knew the car I wanted, shopped around (no joke). They beat the quote and I was able to get the exact car I wanted. the car I wanted, shopped around (no joke). They beat the quote and I was able to get the exact car I wanted. More

