Shaker's Family Hyundai

Very professional staff, Mike Kather was fantastic, honored trade in value he gave me over phone, hooked me up w great new car...will definitely recommend this place for friends honored trade in value he gave me over phone, hooked me up w great new car...will definitely recommend this place for friends More

This was the best car buying experience I have ever had. This is my 5th car and I will return to this dealership one day for my 6th. Staff were friendly, met my needs exactly as I requested, and helped me d This is my 5th car and I will return to this dealership one day for my 6th. Staff were friendly, met my needs exactly as I requested, and helped me drive off in the type/model car I wanted within my requested budget. More

Very polite very helpful very knowledgeable would recommend this dealership to any of my friends . Was in a tight spot but Andy made Me feel at ease. recommend this dealership to any of my friends . Was in a tight spot but Andy made Me feel at ease. More

Un exelente Trato con shantelle. todos muy amables. Me encanta mi nuevo 2020 elantra sport. Definitivamente le recomiendo a otras personas. 10/10!!!! Gracias todos encanta mi nuevo 2020 elantra sport. Definitivamente le recomiendo a otras personas. 10/10!!!! Gracias todos More

I had a very-stress free car purchase experience at Shaker's Family Hyundai. I set up an appointment just to look at numbers for my trade and new car, and I was provided with that information without t Shaker's Family Hyundai. I set up an appointment just to look at numbers for my trade and new car, and I was provided with that information without the pressure to purchase. The price ended up working for me, so I was able to drive away in my new car in 4 days total. Working with Andy was easy, because I was able to text him while at work, and he set up my new insurance the day before. Everyone else I interacted with at Shaker's was also great; the manager, the woman who I signed the financing paperwork with as well as the man who showed me the features of my car before I left. Thank you to Andy as well as his colleagues. This was a great car buying experience and I love my new Tuscon. More

Came in a middle of a snow storm and Shantelle took great care of me! She got me into a nice pre-owned Elantra! Extremely grateful for Shantelle and all her help! Would recommend to everyone I know. care of me! She got me into a nice pre-owned Elantra! Extremely grateful for Shantelle and all her help! Would recommend to everyone I know. More

Great customer service! Was able to get my car quickly and was a smooth process. Very excited to enjoy my new car! Thank you for your help! and was a smooth process. Very excited to enjoy my new car! Thank you for your help! More

Bryan Coney and the whole Shaker crew were amazing during the entire process (which was quick & so easy) of getting my new Hyundai. I highly recommend! the entire process (which was quick & so easy) of getting my new Hyundai. I highly recommend! More

Great experience from the online website vehicle search to making appointment to driving away with the car I wanted. Michael Katherine was very knowledgeable about the car and the purchasing process. Searc to making appointment to driving away with the car I wanted. Michael Katherine was very knowledgeable about the car and the purchasing process. Search to purchase was 4 days we were very happy with the whole experience. Thank you More

From the dealership to corporate, they are all thieves. You could assume that to begin with because they are in it for the money, but Hyundai is especially shady. Never had this issue with any other dealer You could assume that to begin with because they are in it for the money, but Hyundai is especially shady. Never had this issue with any other dealership. They leased me a new Tucson with a dangerous alignment issue they’ve failed to fix after 4 service appointments. Then they tell me there’s now a recall where the vehicle can CATCH ON FIRE and I shouldn’t park in my garage anymore, and to immediately exit the vehicle if the ABS light comes on. The best part? They don’t even have the parts to fix it!!!! This vehicle is unsafe to drive, and they don’t seem to care. Promises to help, promises to call you back…all lies. They got my money and they are happy. Corporate is no better (shocking). Was told to expect a call back so many times, and have received exactly 1 out of maybe 8 call backs. Andy Zaccardo in sales, Sharmela and Chris in service, Ed SHAKER the namesake to the company, Eric the GM…all have stopped responding to my emails and pleas for help. I’ve been patient, polite, and tried to be understanding but have no choice but to waste my only spare time and cash to hire a lawyer and begin the lemon law process because these people do not care. Do yourself a favor, read the reviews of this place and avoid it. More