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Serra Volkswagen

Birmingham, AL

4.5
1,294 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,294 reviews

May 29, 2020

Great sales person and loved that the truck was delivered. But the pictures did not show the damage to the front and rear bumper. If it would have been shown I would have done different. But still More

by dcso27
Recommend Dealer
Yes
Employees Worked With
Cameron
May 27, 2020

Javier was the best sales person i could ever ask for he made sure i was comfortable and my wants of a car were met threw the whole process his personality is through the roof !!I loved my first experience More

by Samantha Sewell
Recommend Dealer
Yes
Employees Worked With
Javier Villegas
May 27, 2020

I love the service team! Kori is the best! Everytime I go in with questions or call she is always so sweet. My service is always a good one! More

by Cortney Williams
Recommend Dealer
Yes
Employees Worked With
Kori Green
May 26, 2020

The staff was professional, courteous knowledgeable and had an appointment for my vehicle to be serviced the information was in the system correctly and I was notified when it was ready the service was don More

by nycolejames
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician
May 25, 2020

Fast, friendly service. Loved Maxine’s friendly service. Very helpful and informative. Have never taken my car anywhere else for service - always appreciate Nissan’s team o More

by ETBEACH213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine
May 25, 2020

I am from out of town and booking was super easy Online. Everything went super smooth and fast. Staff very friendly. Would come back the next time I’m in town More

by justin.confer
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020

Real fast and easy service definitely would recommend to anyone, Thank you Serra VW! I’ll be seeing you folks again for my next oil change. More

by BEGO91EDIN
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
May 22, 2020

Happy with their customer service The Customer service was good. They helped me apply a discount I was wanting to use. But, I would recommend a building renovation. Very outdated. More

by Starstruck4
Recommend Dealer
Yes
Employees Worked With
Kori Green
May 22, 2020

He was very patient and welcoming. He didn't try to give me anything I didn't want but gave me something better. Great service More

by boykint15
Recommend Dealer
Yes
Employees Worked With
Other Employees : Xavier Johnson
May 22, 2020

Friendly staff, excellent service! They really took care to ensure a fantastic experience for me. I will definitely return in the future for all service needs. More

by mrstsmith7823
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
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