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Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great sales person and loved that the truck was delivered. But the pictures did not show the damage to the front and rear bumper. If it would have been shown I would have done different. But still delivered. But the pictures did not show the damage to the front and rear bumper. If it would have been shown I would have done different. But still overall happy just $400 to have the bumpers fixed. Truck has less than 10k miles. More
Javier was the best sales person i could ever ask for he made sure i was comfortable and my wants of a car were met threw the whole process his personality is through the roof !!I loved my first experience made sure i was comfortable and my wants of a car were met threw the whole process his personality is through the roof !!I loved my first experience at Serra Nissan he was the big part of it he is a perfect fit for your company More
The staff was professional, courteous knowledgeable and had an appointment for my vehicle to be serviced the information was in the system correctly and I was notified when it was ready the service was don had an appointment for my vehicle to be serviced the information was in the system correctly and I was notified when it was ready the service was done in a timely manner More
Fast, friendly service. Loved Maxine’s friendly service. Very helpful and informative. Have never taken my car anywhere else for service - always appreciate Nissan’s team o Loved Maxine’s friendly service. Very helpful and informative. Have never taken my car anywhere else for service - always appreciate Nissan’s team of getting me in and out in a reasonable length of time. Will recommend to family and friends. More
I am from out of town and booking was super easy Online. Everything went super smooth and fast. Staff very friendly. Would come back the next time I’m in town Everything went super smooth and fast. Staff very friendly. Would come back the next time I’m in town More
Real fast and easy service definitely would recommend to anyone, Thank you Serra VW! I’ll be seeing you folks again for my next oil change. anyone, Thank you Serra VW! I’ll be seeing you folks again for my next oil change. More
Happy with their customer service The Customer service was good. They helped me apply a discount I was wanting to use. But, I would recommend a building renovation. Very outdated. The Customer service was good. They helped me apply a discount I was wanting to use. But, I would recommend a building renovation. Very outdated. More
He was very patient and welcoming. He didn't try to give me anything I didn't want but gave me something better. Great service me anything I didn't want but gave me something better. Great service More
Friendly staff, excellent service! They really took care to ensure a fantastic experience for me. I will definitely return in the future for all service needs. to ensure a fantastic experience for me. I will definitely return in the future for all service needs. More