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Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great Service Whenever I come to have my truck serviced, I'm always met with a friendly smile. When I leave, I'm happy with the service they provide. Whenever I come to have my truck serviced, I'm always met with a friendly smile. When I leave, I'm happy with the service they provide. More
Absolutely Awesome! I searched online for the automobile I wanted to buy, and found it at Serra Volkswagen. I must say that this was my best car shopping experience ever I searched online for the automobile I wanted to buy, and found it at Serra Volkswagen. I must say that this was my best car shopping experience ever. They were professional, polite, and went above and beyond to make sure I purchased the vehicle I wanted. They even came to my office for me to sign my paperwork. Way to go Serra Volkswagen, you have a great team! Thank you! More
Excellent service, always friendly and the staff is always helpful and goes beyond to satisfy the customer needs. Also service is always fast and hardly any wait times always helpful and goes beyond to satisfy the customer needs. Also service is always fast and hardly any wait times More
I love it there my service is always done right and every one always has a excellent attitude I definitely recommend these guys to service your car one always has a excellent attitude I definitely recommend these guys to service your car More
Good customer service , friendly people. They really were professional. They greeted me with a friendly smile. I would recommend them to all of my family and friends , friendly people. They really were professional. They greeted me with a friendly smile. I would recommend them to all of my family and friends More
This is a place I choose to never ever do business with again because of my bad experience with their company. Make sure to ask for paperwork that the car has passed inspections beforehand. Be sure to test again because of my bad experience with their company. Make sure to ask for paperwork that the car has passed inspections beforehand. Be sure to test drive the vehicle up a hill as well as have a mechanic look under the hood outside of Serra personal mechanic.( Get a 2nd opinion). Cody Mcghee was an outstanding salesman that finally made sure I was refunded my money in full with no pressure to buy another vehicle. If you chose an SUV and it runs hot on you in less than two hours be prepared to put up a fight to get a refund on a car sold As Is even if the transmission or engine fails. The manager tried to convince me all he could do was use my money as credit to another vehicle. This is not true. Demand a refund immediately. It took them 5 days to refund me and I had to complain to get my voice heard. That is why in my experience a single mother of 3 I'd advise you other single mother's reading this to learn from my mistake. More
Scott was extremely helpful and kind during my visit to Serra. They changed my oil in my Pathfinder. I did not have a long wait time. I appreciated the help and their promptness. Serra. They changed my oil in my Pathfinder. I did not have a long wait time. I appreciated the help and their promptness. More
patient with all clients and have a safe and good place to keep kids having fun and safe at the same time. and very clean. to keep kids having fun and safe at the same time. and very clean. More
Amazing Great dealer they always find a way to give you the best! They try to sell the best car that fits your needs as well as your budget. Great dealer they always find a way to give you the best! They try to sell the best car that fits your needs as well as your budget. More
Serra is wonderful! They work with you diligently! They believe in allowing you to leave their company with quality car! I love going to Serra for my transportation needs! believe in allowing you to leave their company with quality car! I love going to Serra for my transportation needs! More