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Serra Toyota

Birmingham, AL

4.8
2,831 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,831 reviews

June 07, 2016

Awesome Experience! This is an amazing dealership! My experience with the staff was great! Jarmaine White is a wonderful salesmen. He is very attentive to his customer. G More

by Siobhan Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Jun 08, 2016 -

Serra Toyota responded

Thank you for submitting your review! It is always a pleasure to hear such positive things about Jermaine and I will be sure to let him know to keep up the good work! Thank you again, we look forward to working with you when the time comes to make another visit! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

June 02, 2016

Great experience Raphaelle Wehby treated my wife and I with utmost respect. She worked very hard to get me what I needed for my family at the best price. I will refe More

by fredg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphaelle Wehby
Jun 02, 2016 -

Serra Toyota responded

Fred, thanks for your review! We're glad to hear Raphaelle treated you and your wife with respect and worked hard to make sure you got what you needed for your family. We appreciate your recommendation and look forward to seeing you in the future.

June 02, 2016

Friendly. Very nice people. This is my third vehicle I've bought there. Willing to do whatever it took to make me happy. I will come back for my next car. More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay fountain
Jun 02, 2016 -

Serra Toyota responded

Hank, thank you so much for your review! We appreciate hearing you had a great experience with our team. We sincerely appreciate your continued business and look forward to seeing you in the future.

June 02, 2016

Excellent customer service Thanks so much Serra Toyota! Our experience here was excellent!! This is our third new car purchase with this dealership and we will never shop anywhe More

by Stephanie welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Fountain
Jun 04, 2016 -

Serra Toyota responded

Stephanie, thank you for taking the time to leave a great review! It is a pleasure to hear a returning customer continue to have an excellent experience with our team. Please feel free to let us know if there is anything we can do for you. We greatly appreciate your continued business and look forward to seeing you again in the future.

June 01, 2016

My new car Mt Chris zadie really work with you and you credit. I had just applied at a small car lot and was turned down..So my hope was not very high. I called More

by April Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Chris Ziadie
Jun 02, 2016 -

Serra Toyota responded

April, thanks for your review! We're so glad Chris was able to get you into a brand new car after your experience elsewhere. We appreciate your feedback and look forward to seeing you in the future.

May 31, 2016

Great Sales Person Thomas was very professional in trying to sale me a truck. I wish there were more people just like him. I would return to try again later. Tha More

by Jumper1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mimikakis
May 31, 2016 -

Serra Toyota responded

Thanks for your review, Frank! We're glad that Thomas provided a professional and helpful experience during your purchase. It's our pleasure to assist you. We look forward to seeing you in the future!

May 31, 2016

Excellent staff Great people and great place! Salesman Keith Clements made a hard decision into a no brainer! Great job! We will be back in the future! More

by Json 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Crowe, Keith Clements
Jun 02, 2016 -

Serra Toyota responded

Thanks for your review! We're glad to hear Keith helped make your tough decision much easier, and that you had a great experience with us. We look forward to seeing you in the future!

May 28, 2016

Couldn't be happier ❤️ I came in aggravated because I kept getting turned away by others. Here I was treated different, they actually cared nd wanted to work with me. I am n More

by Countrycrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Woodall, Jarmaine White
May 29, 2016 -

Serra Toyota responded

Thanks for your review! We're glad to hear our team took care of you and made sure you were heard and got what you wanted. We look forward to assisting you and your husband in the future!

May 26, 2016

Sales When I think about buying a car my first phone call will be to Shawn Jenkins this was my 4th car I got from Shawn Jenkins and want be the last one. More

by Salatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
May 26, 2016 -

Serra Toyota responded

Thank you for leaving a great review! We are pleased to hear a returning customer continue to have an excellent experience with Shawn. He is a great man and will be very happy to hear your kind words. Thank you or your continued business and we look forward to seeing you again in the future.

May 26, 2016

wonderful customer service! We were on the search for a 4 Runner and Serra had the perfect one, Allen Burns pulled out all the stops for us and made sure that we walked away happ More

by rmillanhunter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Burns
May 27, 2016 -

Serra Toyota responded

Thank you for your review! We're happy to hear ALlen worked hard and made sure you left our lot happy with your experience. It's our pleasure to assist you, so please let us know how we can help in the future!

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