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Serra Toyota

Birmingham, AL

4.8
2,831 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,831 reviews

July 01, 2016

It was so easy I bought a Toyota Prius from Serra Toyota and Allen Burns was amazing! He was so helpful and patient with us, and the rest of the staff were the best More

by JulianaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Jul 01, 2016 -

Serra Toyota responded

Hello, Congrats on your new Prius and thank you for choosing to buy with us! We truly appreciate your kind words and business. I will be sure to pass your praises to Allen Burns. We hope to see you again soon! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 01, 2016

thank you! Brandon Lee and serra toyota are amazing! Always a pleasure speaking and learning about all the great deals and special offers going on all the time More

by Cmcnabb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Jul 01, 2016 -

Serra Toyota responded

Hello, Thank you for your kind words! Brandon and the rest of the Serra Toyota team will be glad to hear your praise. We hope to see you again soon. Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 01, 2016

Brandon "Beans" Lee took care of me I have driven the same truck (Toyota Tundra) for ten years. This was the only truck I've ever owned. I contacted Brandon (Via Shared facebook posts an More

by ZDub987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Jul 01, 2016 -

Serra Toyota responded

Hello, Wow! We are elated to hear about your experience with us. We know how important your time and money is, so we are glad to hear it was well spent with brandon at our dealership. He is an incredible member of our team and will be glad to hear his efforts and professionalism was greatly appreciated. Thank you for recommending us to your friends. We hope to see you again soon! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 01, 2016

Brandon Lee is awesome He made my buying experience easy and fun, best over all buy I've had in all the cars I've had thanks Serra Toyta ! More

by Davisman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Jul 02, 2016 -

Serra Toyota responded

I am glad to hear that you are pleased with you purchase! Thank you for sharing your review, we look forward to your next visit! Should you need anything in the future, do not hesitate to let us know. Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

June 30, 2016

Outstanding Support/Dealership Shawn Jenkins is an Awesome salesman!! Shawn made me feel comfortable like I was a family !!! I have purchased several vehicles from Serra and will co More

by Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Woodall, Shawn Jenkins
Jul 01, 2016 -

Serra Toyota responded

Hello, Thank you for sharing your experience with Shawn, David, and the rest of the Serra Toyota team! We truly appreciate your kind words. If you stumble upon any questions, don't hesitate to cruise on over to our lot and we'll be sure to take car of you. Thanks again for choosing Serra Toyota. We look forward to seeing you again! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

June 30, 2016

Good experience Thank you, Mr.Jenkins for making my daughter experience with buying a car a good one. For that we are grateful. It was nice meeting you and hopefully More

by Steele Cuttin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Jul 01, 2016 -

Serra Toyota responded

Hello, Thank you for sharing your daughter's car buying experience with us! We are elated to hear that Shawn could get her in the right car. If she happens to stumble upon a question regarding her new vehicle, send her over and we'll get her taken care of. Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

June 29, 2016

Fantastic Experience! I purchased a car from Serra Toyota just yesterday. The salesperson, Ron, had been in contact with me for two days answering any questions I had and More

by SamanthaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Crowe, Ronald Babice
Jul 01, 2016 -

Serra Toyota responded

Hello, We are glad to hear that Ron and Angela were able to provide you with a no-nonsense car buying experience at Serra Toyota. We know how difficult it is to make a decision when you feel you are being pushed, so we are glad to hear that that was not the case on our lot. Thank you for sharing your experience with us! If you stumble upon any questions or concerns, don't hesitate to stop by our lot and say hi! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

June 22, 2016

My experience was great The sale rep was very helpful she made sure I was getting the best of what I was looking for and again Thanks you Raphaelle Wehby for everything More

by Zayden05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphaelle Wehby
Jun 22, 2016 -

Serra Toyota responded

Thank you for sharing your review! I am happy to see that you are happy with the service that Raphaelle provided you and I will be sure to tell her to keep up the good work. Thank you for your business! We'll see you next time! - Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

June 22, 2016

Dennis wood I just want to say that Dennis Wood helped me with my 2005 toyota 4runner limited. I was there getting a few recalls taking care of and getting a key More

by sorensonm386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DENNIS WOOD
Jun 23, 2016 -

Serra Toyota responded

Thank you for your positive review! We appreciate that you took the time out of your day to let us know that we did well. We try to have a professional environment, and we're glad to hear that we did just that. We also appreciate the kind words you said about Dennis and that he was able to take care of what you needed. We look forward to seeing you again! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400.

June 21, 2016

AWESOME Shawn Jenkins was awesome. He made me feel like I was a friend rather than a customer. I am enjoying my 2012 Scion. I will be back for future purchas More

by jenniferls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Jun 22, 2016 -

Serra Toyota responded

I am happy to see that your purchase with Shawn went so well. Thank you for sharing your review and we truly appreciate your business. We look forward to seeing you again! Best, Meghan Barnes Customer Relations Manager 205) 838-4400

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