Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,831 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,831 reviews
August 04, 2016
Spectacular FROM START TO FINISH MY EXPERIENCE WITH TOYOTA HAS BEEN NOTHING BUT THE BEST. MY SALESMEN JARMAINE WHITE WAS ABSOLUTELY AWESOME! HE WAS POLITE, KNOWLE FROM START TO FINISH MY EXPERIENCE WITH TOYOTA HAS BEEN NOTHING BUT THE BEST. MY SALESMEN JARMAINE WHITE WAS ABSOLUTELY AWESOME! HE WAS POLITE, KNOWLEDGEABLE AND HELPFUL. More
by Coretta Griffin
Employees Worked With
Jarmaine White
August 02, 2016
Allen Burns We just purchased for the second time from this dealership and Allen Burns. He is great at working with you to get in a vehicle that meets your needs We just purchased for the second time from this dealership and Allen Burns. He is great at working with you to get in a vehicle that meets your needs. We will be buying from him again next go around! More
by Jmerritt1
Employees Worked With
Shannon Twitty and Andre, Allen Burns
August 02, 2016
Chris Ziadie is the man to see Chris Ziadie is the best auto salesman I have ever met. He is polite, funny, and informed. I had a little trouble coming up with the money to buy my Chris Ziadie is the best auto salesman I have ever met. He is polite, funny, and informed. I had a little trouble coming up with the money to buy my 2016 Tundra, which was not his fault, but he was patient with me and had good ideas as to what I might be able to do. As it turned out, I got my finances straight and was able to get my truck, but had to wait about 10 days during which Chris held it and was quite patient. I live about 80 miles away from the dealership and he offered to deliver my Tundra to my house. I didn't take him up on that offer because I wanted to meet him in person, because up to that point, all our interaction was by email, phone, or text messages. I highly recommend seeing Chris Ziadie at Serra Toyota when you buy your first or next Toyota. More
by Mark5
Employees Worked With
Angela Crowe, Chris Ziadie
August 02, 2016
Allen Burns for salesman of the year I bought my second car from Allen Burns since Feb. Due to a unfortunate accident the first car was totaled but I went back to Allen and he got the dea I bought my second car from Allen Burns since Feb. Due to a unfortunate accident the first car was totaled but I went back to Allen and he got the deal done again THANKS ALOT ALLEN BURNS More
by Bamahobo
Employees Worked With
Allen Burns
August 01, 2016
Misleading I would not buy from this dealership again. The salesman was very pushy and was not happy trying to negotiate a better price for me. Bill Penny Toyota I would not buy from this dealership again. The salesman was very pushy and was not happy trying to negotiate a better price for me. Bill Penny Toyota is by far the best Toyota Dealership in Alabama. Trust me just bought a new Tacoma from them. More
by careeves07
Employees Worked With
Shawn Jenkins
July 29, 2016
I Love Serra Toyota Loving my new 2016 Toyota Corolla,My experience at Serra Toyota was comforting with great service, good environment kind staff. I would recommend anyo Loving my new 2016 Toyota Corolla,My experience at Serra Toyota was comforting with great service, good environment kind staff. I would recommend anyone to go Serra Toyota. More
by Brittvaughan
Employees Worked With
Nick Gregory, Thomas Hudgins
July 28, 2016
I love Serra Toyota! Everything was great and everyone was so friendly. I worked with Thomas Hudgins and Nick Gregory. They were very efficient and thorough. I love my new Everything was great and everyone was so friendly. I worked with Thomas Hudgins and Nick Gregory. They were very efficient and thorough. I love my new car! And hope to stay a part of the Serra Toyota family. More
by Nikkib
Employees Worked With
Nick Gregory, Thomas Hudgins
July 26, 2016
AMAZING Experience! From the moment I was introduced to my salesman Keith Clements, I knew I wasn't leaving without a vehicle. His energy and willingness to do what was n From the moment I was introduced to my salesman Keith Clements, I knew I wasn't leaving without a vehicle. His energy and willingness to do what was necessary gave me a great car buying experience. Thanx so much for everything! More
by TaJuana Grant
Employees Worked With
Keith Clements
July 25, 2016
Friendly, knowledgeable, and polite Just bought a Toyota RAV 4 XLE 2015 from this dealership. All around a great experience, of course, with any dealership, there will be waiting involve Just bought a Toyota RAV 4 XLE 2015 from this dealership. All around a great experience, of course, with any dealership, there will be waiting involved. Fortunately, Raphaelle Wehby, my sales person was extremely friendly and helpful. She made sure we got the Internet price we wanted. When going to a car dealership, sales persons can be extremely pushy. Raphaelle was actually very patient and not overtly "sales person like", more like a friend. She even friended me on Facebook after, hah. Looking to buy another car soon, will come back and make sure Raphaelle is my sales person if she's still around. More
by navyxv
Employees Worked With
Raphaelle Wehby
July 23, 2016
5 Star Experience Allen Burns provided us with an excellent experience at Serra Toyota. He made buying a car quick & easy. We didn't have to spend a lot of time hagglin Allen Burns provided us with an excellent experience at Serra Toyota. He made buying a car quick & easy. We didn't have to spend a lot of time haggling over the price. Allen got us the best price for the vehicle we wanted. We would highly recommend Serra Toyota on Center Piint Pkwy....and ask for Allen Burns! Thanks for such a wonderful experience! More
by Bcat0627
Employees Worked With
Allen Burns
