Serra Toyota Lincolnwood

Experience went well Terry Y service advisor mechanic Sinai and valets service clean environment also Sinai and valets service clean environment also More

Always the very best service. Christine is a wonderful person to work with, the very best. Christine is a wonderful person to work with, the very best. More

My 3 1/2 year old RAV4 Hybrid had its routine maintenance service the other day. Making an appointment for this was easy and flawless. Waiting time was short and Roberto efficiently took care of the required service the other day. Making an appointment for this was easy and flawless. Waiting time was short and Roberto efficiently took care of the required paper work. I chose not to wait for the work to be completed and opted to have the Toyota porter drive me home jnstead. Roberto informed me later that additional services were recommended and which I approved by text message. Upon completion of the service work, I requested Roberto to have the porter pick me up from home and the same friendly porter, Jose drove me back to pick up my car. To say that this was a pleasant and seamless experience would be an understatement. Kudos to Roberto and Jose and the Toyota Service Dept. for helping make my day. More

The service crew representative did not let me know that my vehicle was due for maintenance service (per my service contract) while I was at the dealership getting my vehicle serviced for a manufacturer rec my vehicle was due for maintenance service (per my service contract) while I was at the dealership getting my vehicle serviced for a manufacturer recal. So, I received a phone call two days later from Brian in the service department, letting me know that my vehicle was due for service. I decided to take my care to another Toyota dealership to have it serviced. More

Carlos is always very helpful and makes sure everything has been completed!! I also like that they wash my car when service is complete has been completed!! I also like that they wash my car when service is complete More

Jackie is amazing. Her knowledge in services and product is amazing and her customer experience that she provides is exceptional! Her knowledge in services and product is amazing and her customer experience that she provides is exceptional! More

Great customer service by Christine. She was very helpful with all information that was needed. She was very helpful with all information that was needed. More

Christine was very kind and helpful. She explained the issues and went out of her way to find additional discounts and coupons for my services (I came in for an oil change and ended up n She explained the issues and went out of her way to find additional discounts and coupons for my services (I came in for an oil change and ended up needing new tires - all four were badly dry rotted and one had a nail in it). I appreciate her going the extra mile! More

Great and friendly experience! Would definitely look for my next car here. Everyone was friendly and dogs are allowed Would definitely look for my next car here. Everyone was friendly and dogs are allowed More

I. am pleased to recommend the service at the Lincolnwood Toyota. I particularly appreciated the assistance of Terry Yancy. He patiently explained the service needed, showing me the affected parts of the c Toyota. I particularly appreciated the assistance of Terry Yancy. He patiently explained the service needed, showing me the affected parts of the car. . I did not feel pressured to get unneeded items or repairs, or to replace my 12-year-old car. Mr. Yancy was courteous, professional, and friendly. It was a pleasure working with him. More