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Serra Toyota Lincolnwood
Lincolnwood, IL
534 Reviews
The team at Serra Toyota Lincolnwood would like to welcome you to our dealership in Lincolnwood, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Toyota vehicles, or get a great deal on a reliable pre-owned model.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 534 reviews
October 24, 2006
On October 14, 2006 , I visited the GrossingerToyota North dealership to look at a Toyota Tacoma, but one of the managers treated me badly. Forgive me for not remember his name. I was bargained on the p North dealership to look at a Toyota Tacoma, but one of the managers treated me badly. Forgive me for not remember his name. I was bargained on the price for the Toyota Tacoma but we didn't come to the agreement, so I decided to leave the dealership. The manager walked behind me and said that I had no common sense and I wasted his time. As a manager, he shouldn’t have act the way he was and he shouldn't have made those comments to the customers. Overall, I was not satisfied with the service and I just want to bring to the dealership attention the way I got treated. Losing a customer like me probably wouldn't hurt your business, but believe me it will hurt your business in the long run. best regards, A very unsatisfied customer More
by truckbuyer
October 03, 2006
Angelo is a General Sales Manager. He comes up with prices on a fly and each time asked, those prices vary considerably. Everytime I need to contact him or other salesmen at Grossinger, I never get my prices on a fly and each time asked, those prices vary considerably. Everytime I need to contact him or other salesmen at Grossinger, I never get my call returned. This is the most pushy dealership I've ever visited. THey try to give you items/additions far less expensive than what they promise. Stay away from this place. A good alternative is an Elmhurst Toyota, which is very professional. More
by khanusiak
Employees Worked With
Angelo
March 13, 2006
My wife and I bought a new Prius there recently. No deal on the price but that's true anywhere since it's a popular car in high demand. When trying to pay with E-loan check they refused, saying it's not the on the price but that's true anywhere since it's a popular car in high demand. When trying to pay with E-loan check they refused, saying it's not their policy, so we walked out. Then they called the next day, changed their minds, and said they would take an E-loan check. Big hassle. Made car-buying experience a drag instead of easy and pleasant. Plus last week went in for 'express' oil change. It took over an hour. More
by KMontzka
January 14, 2006
I took my suzuki aero for service b/c I had an oil leak, and also ask if they could check to see why my brake light would turn on. I receive a call stating that their going to replace my oil gasket and tha and also ask if they could check to see why my brake light would turn on. I receive a call stating that their going to replace my oil gasket and that I need new brakes. I told the rep that my car is brand new it only had about 8,000 miles. I told her not to replace my brakes, she says "there's an $85.00 charge, for checking your brakes". I was so upset, that she did not inform me of this charge when i dropped off the car. I ended up paying $200.00 something to replace the front brakes. This was about two years ago. I go recently for some other problem, and they tell me I need NEW BRAKES! I said I DONT THINK SO!!!! I have a friend that does service for another dealer check my brakes and he said that I have at least 15,000 miles to go before changing the brakes. Thier service sucks and they take advantage of us women that know nothing about cars. More
by rpulido3
