Serra Toyota Lincolnwood

Salesman very informative and attentive I walked in and was assisted right away. All my questions were answered. I got the car that i needed and wanted. My sslesman Chris did a great job wal I walked in and was assisted right away. All my questions were answered. I got the car that i needed and wanted. My sslesman Chris did a great job walking me through the process and making sure I was okay the entire time during the process. He made sure I was taken care of during the long process of waiting and completing paperwork. More

Great Salesman and Service! Came in the other day to get service done on my vehicle. I wanted to know more about a Highlander and how Leasing works because i've never leased a ve Came in the other day to get service done on my vehicle. I wanted to know more about a Highlander and how Leasing works because i've never leased a vehicle in my life. Salesman named Rezwan Choudhury helped me out a ton and explained a lot to me about leasing and the whole residual value of the vehicle and after 3 years of the lease i have more options of what i want to do. At the end of the day me and my family ended up walking away with a new 2016 Highlander. It was great! More

Great service and a great deal I found a car on the website that I wanted to test drive. When I arrived at the dealership i was introduced to Ben and went for the test drive. I have I found a car on the website that I wanted to test drive. When I arrived at the dealership i was introduced to Ben and went for the test drive. I have bought many cars in my life but I would have to say that Ben was the friendliest and most polite salesperson I have ever dealt with. If you are looking for a new or used vehicle I highly recommend Grossinger Toyota and strongly suggest you ask for Ben Hill. You will not be dissapointed. More

fantastic car shopping experience -- seriously. In the past, I've had horrible experiences dealing with car salesmen at car dealerships. This was not the case a Grossing Toyota Scion North. I work In the past, I've had horrible experiences dealing with car salesmen at car dealerships. This was not the case a Grossing Toyota Scion North. I worked with Paul Barnes who is a great salesman and a great person. He fought for me to get a good deal on a wonderful car. I was treated with respect and did not feel in the slightest that I was being "wheeled and dealed" as I have before at other dealerships. Thank you Paul for the great experience! More

simple and easy the buying experience was simple and easy. no problem when I had to leave and come back. very accommodating. took my trade with out the title and aske the buying experience was simple and easy. no problem when I had to leave and come back. very accommodating. took my trade with out the title and asked I bring it in during the next day or two. very laid back and comforting. received complete tour of the service area and comprehensive tutoring on all the gadgets. will be back for more!!!!! More

Very good service I'm writing this review because I came here to look at cars and had the best customer service from Chris Bernal. He was very knowledge and profession I'm writing this review because I came here to look at cars and had the best customer service from Chris Bernal. He was very knowledge and professional. I had a very good experience as a first time buyer & will definitely be back to purchase. I would recommend Chris to my friends. More

Honest Salespeople, Beautiful Sales Floor I came into Grossinger Toyota North to buy a new car after my beater finally gave up. Joe Bledsoe laid out my options based on what I needed/wanted. I I came into Grossinger Toyota North to buy a new car after my beater finally gave up. Joe Bledsoe laid out my options based on what I needed/wanted. I ended up with a great car that I absolutely love. He answered every question I had, and seemed highly knowledgeable. I never felt pressured to buy, and Joe seemed like he genuinely wanted to get me into the best car for me, not just the most expensive car I could get. I highly recommend this dealership and especially Joe as your salesperson. More

Great experience in sales I don't like car dealerships much because you always get the greedy sales person. Not grossinger toyota. Treated me with respect and patience and answ I don't like car dealerships much because you always get the greedy sales person. Not grossinger toyota. Treated me with respect and patience and answered all my questions especially the salesman Joe Bledsoe. He greeted me as soon as I walked in, offered to answer any questions I had and gave me a run down on a few of the cars I was interested in. Will definitely be coming back to this store to purchase my next vehicle. More

Dealership assistance Went to this dealership seeking a Toyota, met Chris Bernal he was of wonderful assistance, showed me numerous cars, he was patient, pleasant and knowl Went to this dealership seeking a Toyota, met Chris Bernal he was of wonderful assistance, showed me numerous cars, he was patient, pleasant and knowledgeable, highly recommended dealership, Thanks Chris for all your Help:) More

Overall great experience I purchased a Toyota yaris from this location and it was a very reliable car, and gets great mileage. I went there whenever I needed service and they I purchased a Toyota yaris from this location and it was a very reliable car, and gets great mileage. I went there whenever I needed service and they were very professional and quick. Very accessible and the staff are all very informative and friendly More