Serra Honda Grandville

Serra Honda in Grandville is amazing. Dwain is my guy there - and he is the absolute best in whole world!!! Dwain is my guy there - and he is the absolute best in whole world!!! More

Dwayne was amazing! Smooth and helpful. He was super helpful and made everything easy! Love the guy Smooth and helpful. He was super helpful and made everything easy! Love the guy More

My Honda dealership advisor, Camden Saber, was amazing. He kept me updated on the repairs to my vehicle and made the entire process stress-free. He kept me updated on the repairs to my vehicle and made the entire process stress-free. More

My car totally died. Dwaine fit me in immediately and got me back on the road. I can always count on Dwaine to do right by me. Dwaine fit me in immediately and got me back on the road. I can always count on Dwaine to do right by me. More

We are so glad that the oil change tech person discovered the mouse nest and cleaned it out. the mouse nest and cleaned it out. More

Overall, I gave them an extremely easy sale and I really appreciated working with my sales representative Hannah. She was knowledgeable and friendly. Shortly after leaving with my new car, I noticed a giant appreciated working with my sales representative Hannah. She was knowledgeable and friendly. Shortly after leaving with my new car, I noticed a giant scratch on the windshield and I immediately contacted the dealership and they let me know they would make it right and would replace the windshield. Unfortunately I was disappointed when I picked up my car after the replacement because my cars interior was greasy on the inside and there was trash left over from the replacement and there were scratches on my new windshield resulting in me having to go out of my way to go back to the dealership to get it fixed. Here is why I left 4 stars instead of 5. I was told my car would be detailed before I fully purchased and left with the car, however after I brought the car home, I noticed that they did not detailed the car as promised, and there were items and trash left under the seats and in the door frame. I fully expected them to ensure that this was done properly with how much I paid in cash for my vehicle. If you buy a car here and they tell you that they will detail it - check under the seats and do a thorough inspection because they do not have staff that care enough to do a good job. I am also not impressed with the way I receive my car back after getting the windshield replaced. It was in a worse state then what I gave it to them in and that’s just not ok. That is why I’m leaving the four star rating. More

It was on time and went well. This survey should be somewhat a little shorter. This survey should be somewhat a little shorter. More

I dropped my car off Sunday evening for the service to be done Monday morning for an oil change and a recall service. I was surprised to get a call that my car was ready by 8:30! That's awesome service! And done Monday morning for an oil change and a recall service. I was surprised to get a call that my car was ready by 8:30! That's awesome service! And Dwain'a customer service was excellent as always. More

I've always received great service. I've always received quality repairs at the dealership. Very friendly. I've always received quality repairs at the dealership. Very friendly. More

Great people and dealership to work with! Everyone I interacted with was super helpful and friendly. Dan Westrate is the best. His experience, knowledge and customer service are second to Everyone I interacted with was super helpful and friendly. Dan Westrate is the best. His experience, knowledge and customer service are second to none! More