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Serra Honda Grandville
Grandville, MI
3,141 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,145 reviews
May 30, 2026
Best experience in a buying a car in. 50 years. Mitch was informative, knowledgable and low pressure. In a friendly manner, he answered all of my questions and gave me plenty of room to b 50 years. Mitch was informative, knowledgable and low pressure. In a friendly manner, he answered all of my questions and gave me plenty of room to back my own decision. More
by spariosur
Verified CustomerEmployees Worked With
Mitch Hardcastle
May 30, 2026
Nice place, nice that I just have to pull inside and a service writer comes over to my vehicle. Lacking in the amenities in the waiting room, I had to purchase my own pop, what’s up with that?? I guess I’ service writer comes over to my vehicle. Lacking in the amenities in the waiting room, I had to purchase my own pop, what’s up with that?? I guess I’m spoiled by another dealership for my wife’s vehicle, free popcorn, free fountain drinks, even cookies. But your service was great. More
by Chample2
Employees Worked With
I do not remember.
May 30, 2026
the staff treat me graciously and timely When you start getting this demanding, your are getting annoying. Shape up your act or I will stop responding. getting this demanding, your are getting annoying. Shape up your act or I will stop responding. More
by santaboy42
Employees Worked With
Dwain
May 29, 2026
Excellent service dept. Cake is always helpful, considerate and very knowledgeable. He is the only service person we work with. If we could rate him a 10 we would Cake is always helpful, considerate and very knowledgeable. He is the only service person we work with. If we could rate him a 10 we would More
by rond1102
Employees Worked With
Cale Bemke
May 29, 2026
Luis was attentive to my needs and met them with excellent customer service. He cared for me as if he had known me for years. Incredibly thoughtful and empathetic. Please promote. excellent customer service. He cared for me as if he had known me for years. Incredibly thoughtful and empathetic. Please promote. More
by Brandisecrist2014
Employees Worked With
Luis Sandoval
May 29, 2026
Excellent, timely service. They took the information provided, analyzed the issue thoroughly, and provided a ready solution. Floyd followed-up the next day to see if the initia They took the information provided, analyzed the issue thoroughly, and provided a ready solution. Floyd followed-up the next day to see if the initial resolution proved successful. More
by mdpcurry
Employees Worked With
Floyd and Dwain.
