Chrysler Dodge Jeep Ram of Seattle - Service Center

I like that the express lane is an option now. I was able to get my oil changed day-of. I will definitely keep going to the dealership for oil changes. I was able to get my oil changed day-of. I will definitely keep going to the dealership for oil changes. More

Always they do a great job taking care of my old jeep. They always find a way to locate parts. They always find a way to locate parts. More

I recently had a service appointment for my car, intending to address several important issues, including the 10k maintenance, fixing two safety recalls, and addressing an issue with engine fumes in intending to address several important issues, including the 10k maintenance, fixing two safety recalls, and addressing an issue with engine fumes in the cabin. However, I left feeling disappointed and frustrated. Upon arrival, I communicated all the issues I wanted to be addressed to the advisor. Unfortunately, only the 10k maintenance was completed, and neither the safety recalls nor the cabin fume issue were addressed. It was disappointing to learn that this appointment was not the appropriate time to address these critical concerns. What compounded my frustration was the lack of clear communication from the advisor regarding the scope of the appointment. I had expected that all the issues I raised would be taken care of during this visit. However, it became apparent that this was not the case, leading to a waste of time and the need for additional appointments to address the outstanding issues. In summary, while the completion of the 10k maintenance was satisfactory, the failure to address the safety recalls and cabin fume issue during the appointment was a significant letdown. Improved communication from the advisor regarding the limitations of the appointment would have helped manage expectations and avoid unnecessary inconvenience. Moving forward, I hope for better clarity and coordination in addressing all necessary repairs and maintenance during future service appointments. More

Took care of issues efficiently. Work completed with in the anticipated timeframe. Another recall is yet to be completed pending parts deluvery Work completed with in the anticipated timeframe. Another recall is yet to be completed pending parts deluvery More

I had good experience with Toyota dealer but I didn’t saw here in jeep like communications and warm welcome! here in jeep like communications and warm welcome! More

Walked in for a service on my new Dodge, Noah has been working with me for many years and always does a good job. Thanks! working with me for many years and always does a good job. Thanks! More

Very helpful, I've been using them for 3 years. The work was done in timely manner. The work was done in timely manner. More

Noah and the Whole bunch rocks. only been here couple times,last couple years,no worries,also estimate spot on!! only been here couple times,last couple years,no worries,also estimate spot on!! More

George was amazingly helpful, listened to my needs and was quick to get my Jeep serviced and returned back to me very quickly. was quick to get my Jeep serviced and returned back to me very quickly. More

I was fine, dropping it off, but my wife thought it took too long, picking it up and felt ignored too long, picking it up and felt ignored More