Seattle Jeep

The used car sales staff at Town and Country Chrysler of Seattle (60 miles away from my home) were very friendly and helpful and we were able to complete the purchases of a Chrysler Certified Preowned 2011 Seattle (60 miles away from my home) were very friendly and helpful and we were able to complete the purchases of a Chrysler Certified Preowned 2011 T&C minivan to our satisfaction. However, the car was damaged on the way home after purchase when the fog lamp fell out of its socket and melted through the plastic inner fender liner and burned a hole in the bumper cover. The driver's rear view mirror also fell off the car on the way home. Moreover, there were 5 items in the Certified Preowned Checklist that were not done at all (items #36, 41, 82, 88, and 107). Item #88, setting the tires to the Chryser specification of 35 psi, was not done. Instead they were inflated to 48 psi which is well above the Maximum Allowable Working Pressure molded into the sidewall of the tires. This is a serious safety defect. The car was returned for repairs, but when it was picked up a week later, the bumber cover had been broken in the process of fixing the holes. I rejected this subpar maintenance repair and left the car in their shop again. I returned once more to get the car several days later. At this point the shop had had the car longer than it had been in my garage. Five weeks after purchasing the car I still had not received any documentation about the Extended Warranty that I had purchased. Repeated calls and emails to Town and Country's Finance Department were either not answered or were ignored. Even the General Manager did not respond within 5 days. Finally in deperation I contacted my local Chrysler Dealer in Tacoma (20 miles away) and within 60 seconds they discovered that my address was not correctly entered into the master Chryser computer. It took 30 seconds to update this information. The required documentation has now been resent to the correct address. Conclusion: I am not at all impressed with the level of responsiveness from Town and Country's Finance Department and I am especially not impressed with the poor quality workmanship in Town and Country's Service Department. More

The team was helpful and courteous. This was a low sales pressure experience and I felt comfortable with Chris' knowledge. I only wish it was a faster experience. Also, the car has a mechanical defect that pressure experience and I felt comfortable with Chris' knowledge. I only wish it was a faster experience. Also, the car has a mechanical defect that I am having to get repaired. More

Gary is a fairly new salesman, so we weren't sure what to expect, but he was great. What he didn't know yet, he looked up for us. We also came out with a good price - not quite what truecar had told what to expect, but he was great. What he didn't know yet, he looked up for us. We also came out with a good price - not quite what truecar had told us to target' but a percent shy. Overall, we are quite happy. More

Our sales person, Linda Allyn Mathey, was extremely helpful and friendly. She was very attentive to our auto needs, and helped us to find the right vehicle. She shared her own auto buying experiences, helpful and friendly. She was very attentive to our auto needs, and helped us to find the right vehicle. She shared her own auto buying experiences, which was also helpful. If she didn't know the answer to any questions, she hunted down the right person until we were satisfied. She also followed up the next day with several phone calls, making sure we were happy about our decision and checking if we needed anything else. It was actually a pleasant experience and fun! More

Contacted dealership over the internet and had a response back in less than an hour. Several e-mails later we had selected the specific vehicle we were interested in, given a price that was very competitive back in less than an hour. Several e-mails later we had selected the specific vehicle we were interested in, given a price that was very competitive with the other dealerships we had contacted. We set an appointment to drive the vehicle and "do the deal" the very next day. When we arrived at the dealership the vehicle was ready in the showroom; we received what we asked for on our trade-in and we were out the door within a relatively short period of time. Jaye was extremely personable and made the process almost enjoyable which is very hard to do when purchasing a vehicle...most of the time I would rather have a root canal. I will not hesitate to recommend interested parties contact Jaye Fayed prior to purchasing a Jeep vehicle elsewhere. More

I first visited Town & Country Dodge in March 2011 and talked with Jaye about a 2010 Challenger SRT8 they had in stock. I knew I wanted the car being a Dodge guy but had to take it for a test ride. Sw and talked with Jaye about a 2010 Challenger SRT8 they had in stock. I knew I wanted the car being a Dodge guy but had to take it for a test ride. Sweet! I traded the car in the following November for a 2012 Dodge Challenger SRT8 with a 392 Hemi and absolutely love this car. This past weekend I stopped by just to say hi and saw a 2013 Dodge Ram 1500 4x4 and ended up trading my 2005 Dodge Ram Daytona in on it. That’s three cars I have bought from Jaye and would recommend all to stop by and see him when you’re in the market for a new Dodge. More

The dealership was clean and organized. Jaye was The dealership was clean and organized. Jaye was exceptional at showing me and my wife multiple cars and he went over many financing options. He was The dealership was clean and organized. Jaye was exceptional at showing me and my wife multiple cars and he went over many financing options. He was extremely patient with us while we contemplated our choices. We did not feel rushed into a decision and in the end we felt empowered to make the decision to purchase the car. More

I have been very happy with my 2002 Grand Cherokee, but it was time for a new car. Rob Christman showed me what was available, and explained all the new features in the various models. After choosing the it was time for a new car. Rob Christman showed me what was available, and explained all the new features in the various models. After choosing the model I wanted and completing the paperwork, Rob took the time to go over every switch and knob in the car to make sure I understood all of the controls. I'm sure I'm going to love my new Jeep. More

Excellent to deal with as always!!! This is my second vehicle purchase from him, and he always goes the extra mile. I would recommend him and the dealership to anyone... and I have. vehicle purchase from him, and he always goes the extra mile. I would recommend him and the dealership to anyone... and I have. More

Worked back in forth via email on all aspects of the deal, they competed with 6 other dealers and had the best price and were the most responsive of the 7 dealers, we love our 2013 Dart Lmtd. Everythin deal, they competed with 6 other dealers and had the best price and were the most responsive of the 7 dealers, we love our 2013 Dart Lmtd. Everything they said was backed up by their actions. They welcomed my approach to buying a new car and my family is very happy. More