Seattle Hyundai

Joseph in service took the time to walk me through a minor issue I was having with my Tuscon. He was patient and polite, solved my problem over the phone, and also took the time to explain what I was de minor issue I was having with my Tuscon. He was patient and polite, solved my problem over the phone, and also took the time to explain what I was dealing with so I could handle it in the future. ( Getting the darn cover off the door handle so I could access my manual lock and unlock my car). I will certainly recommend this dealership to anyone in the future, if this is the type of proffesional people they employ. More

Very knowledgeable and keen to assist in any way. Friendly and welcoming people and showroom. Friendly and welcoming people and showroom. More

Great service and friendly people! I worked with Elizabeth, and she was very knowledgeable, patient and helpful. The finance team did a good job explaining different options without b I worked with Elizabeth, and she was very knowledgeable, patient and helpful. The finance team did a good job explaining different options without being too pushy. Overall, it was a fast and easy transaction. I appreciated that Elizabeth took time to help me set up the app and walk me through all the features before I left the lot. More

Great people and great service. Mustaf was exceptional to work with. Very fair to deal with Mustaf was exceptional to work with. Very fair to deal with More

Mohamud was of great assistance, quick to come back to me with an option that worked for me budget wise and with the car type i was looking for with an option that worked for me budget wise and with the car type i was looking for More

Very pleased with the service provided very transparent transaction with Marco as a service writer transaction with Marco as a service writer More

While trying to update my Hyundai maps, something went wrong and my screen was stuck in a constant loop. I tried so many different things to fix it but it wouldn’t reset so I took it in to the dealership. wrong and my screen was stuck in a constant loop. I tried so many different things to fix it but it wouldn’t reset so I took it in to the dealership. I was worried that it was going to need to be replaced but both Trevine and Keith helped to solve the issue! They were honest the whole time and only charged me for a half hour of labor out of kindness for all me efforts to fix it myself. I was really impressed by their customer service and ability to fix my screen! More

Not the best sales person. Never shown us new features of the car we purchased. Never setup Bluelink. Never shown us new features of the car we purchased. Never setup Bluelink. More

They are nice and professional- no complaints on the service. They have plenty of openings so you can get seen quickly. My only complaint, and it might be my misunderstanding, is that I was charged for service. They have plenty of openings so you can get seen quickly. My only complaint, and it might be my misunderstanding, is that I was charged for an oil change my car needed when the hyundai dealership I got my car from said they wouldn't have charged me and it should have been free since I bought a brand new vehicle under all the warranties. I might be misunderstanding the complimentary service warranty and they are in the right but it feels wrong when all other new hyundai owners I know haven't paid for an oil change and my dealership of purchase said it should have been free. At first the reason was because they could not find my name and vehicle's warranty. Then when I called a week later it was because my car hadn't been driven 8,000 miles yet. I don't know how you could ask me to wait 4,000 more miles for an oil change when my vehicle says it needed it now. Also, it does take a million years to reach their service department. The shortest wait time for a phone call was around 16 minutes and the longest was 25 minutes. More

Drove 2 hrs to dealership, purchased a great car, but they sold it to us and sent us with 1/4 tank of gas to get home 2 hrs. they sold it to us and sent us with 1/4 tank of gas to get home 2 hrs. More