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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
850 Reviews

850 Reviews of Scott Honda of West Chester - Service Center

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July 07, 2022

Great service and the drop off and pick up experience was excellent. Everything about the whole experience was outstanding. More

by ironphar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jul 11, 2022 -

Scott Honda of West Chester responded

Easy, reliable service is our promise! We're glad you enjoyed an "outstanding," 5-star experience at Scott Honda. That's our goal, every time you visit.

July 07, 2022

We have been a client of Scott Honda for over 25 years, and have consistently received timely and excellent service. The employees are professional and helpful. We will continue to use Scott to purchase an More

by Agj0203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harlan Hanson, Jon Barth, Genaro Cordero
Jul 11, 2022 -

Scott Honda of West Chester responded

We're so happy to be the team you trust to keep your Honda running smoothly! Thank you for being our guest over the last 25 years. We look forward to earning your total satisfaction for many more to come :)

July 05, 2022

Very pleased with today’s service. Genaro was very helpful. He did an excellent job. More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
Jul 06, 2022 -

Scott Honda of West Chester responded

We're so glad to hear your visit to our service center was a 5-star experience! Thanks for sharing, Shawn. We appreciate you :)

July 05, 2022

Customer service is outstanding. They do their very best to get you in and out quickly. More

by Mattyflood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Scott Honda of West Chester responded

Quick, reliable service you can trust is our guarantee! We're glad our team could help you to your total satisfaction, Matty. Thanks for being our guest.

July 02, 2022

Seeks permission on all proposed work. Wait times are reasonable and as advertised. Work always done correctly first time. More

by Jim
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jul 05, 2022 -

Scott Honda of West Chester responded

At Scott Honda, we're committed to fixing things right the first time— and we're glad to hear our team delivered for you, Jim. We're grateful for your feedback. Thanks for sharing, and being our guest!

July 01, 2022

Great service - greeted at parking lot and directed where to go. Nick was great and they got my car serviced quickly and even washed it. More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Geoff! We're glad we could get you back on the road quickly. We're committed to 5-star care— and we understand the little details, like a friendly welcome and a fresh wash, matter :)

July 01, 2022

I inadvertently bypassed the review for service dept on my visit today. Nick Hinton my service advisor. Courteous and knowlegible. And got car completed ahead of schedule More

by Maryom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Mary, and taking the time for share your thoughtful feedback. We appreciate you! And we're happy to learn our team earned your total satisfaction.

June 30, 2022

Great experience with recent service. They were very thorough in investigating the source of the screeching noise my car was making and did not complete the repair until they were certain More

by Marciajody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Marcia. At Scott Honda, we're committed to getting you back on the road safely. We're grateful for the opportunity to help you, and earn your total satisfaction. We appreciate you!

June 30, 2022

I have been bringing my car here for 14 years. I always have a good experience. More

by ktodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Jul 05, 2022 -

Scott Honda of West Chester responded

We're proud to be the team you trust. At Scott Honda, we promise a 5-star experience every time you visit. Thank you for being our guest!

June 27, 2022

Taylor was great. The location is convenient and they performed the exact work that needed to be done and within the timeframe on which we agreed. More

by Tundra18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Jun 29, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your feedback! It's awesome to learn the reasons your visit to our Service Center was a 5-star experience. That's our promise!

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