Schlossmann's Honda City

Visited location several times for routine service on my Honda and have been unimpressed with each visit... on the last visit, I was completely blown away by the magnitude of poor customer service. Staff ha Honda and have been unimpressed with each visit... on the last visit, I was completely blown away by the magnitude of poor customer service. Staff has been consistently unfriendly, condescending and rude. The waiting area is small, cramped and dingy. Prices are typical dealership prices. Workmanship is ok, though cannot overcome the other issues. More

We just leased another Honda through Pedro. He is very knowledgeable about cars and price. He was very patient with us and treats you wonderfully whether you are buying a lower price car or a higher price knowledgeable about cars and price. He was very patient with us and treats you wonderfully whether you are buying a lower price car or a higher price one. He listens to your needs and gets you a great deal. He is not pushy but is very attentive to your questions and budget. He takes the time to explain all features of your new car to you. More

I see I experienced exactly what the other reviewers saw. Was given a sticker price that magically WENT UP when I wanted to purchase the car. Seocndly, was told that we had a deal at the price I wanted BEF Was given a sticker price that magically WENT UP when I wanted to purchase the car. Seocndly, was told that we had a deal at the price I wanted BEFORE I went there. Turns out they just wanted to do a stupid test. Helen increased the sticker price by $900, and increased the price agreed to with the salesperson to get me in there, by ....wait for it....a whopping $3800!. They totally wasted my time and had no consideration for my time or money. Suffice to say I would not do business with them now at any price! More

LIARS!!!! LIARS!!! THEY ARE LIARS!!!!! Don't waste LIARS!!!! LIARS!!! THEY ARE LIARS!!!!! Don't waste your time going for their: "Push, Pull" or Drag Your Vehicle in!" sale. " LIARS!!!! LIARS!!! THEY ARE LIARS!!!!! Don't waste your time going for their: "Push, Pull" or Drag Your Vehicle in!" sale. "Your Trade is Worth a Minimum of $4,000 Guaranteed! They hike up the price $4,000 which essentially makes your trade in worth $0! The used Car Sales Manager, Helen Christiansen, will rudely tell you that their prices change often depending on what sale they are running. She will also tell you, QUOTE, "I am not going to debate the meaning of the "PUSH, PULL or DRAG ad!!!!!" I went to purchase a car I saw on their lot a week prior with a window dash displayed price. I was prepared to use my trade in to purchase the car at the price they prominently had displayed in the dash of the car, a week prior! For the "Push, Pull" or Drag" event the price displayed on the dash was not the price they honored. The price Schlossmann's Honda worked with was the sticker price on the side window. Do your homework!!!! The sticker price on the window is $4,000 more than what KBB or Edmunds will appraise a car at. Again, your trade is worth $0 at this point. LIARS!!!! LIARS!!!!! LIARS!!!!!!! I wasted a day looking at a car based on there deceptive advertising. They have no shame in fooling a consumer. They stand by the fact they CAN and WILL change their prices to fool an unsavvy consumer. I hear great things about David Hobbs Honda. I will gladly buy a car from David Hobbs. I would suggest you go anywhere but Schlossmann's Honda. They are dishonest with no excuses. More

I was led to believe that given this is a certified honda dealer, the ticketed price on a new car was the lowest price I can get. I discovered this is absolutely untrue and that other buyers got much better dealer, the ticketed price on a new car was the lowest price I can get. I discovered this is absolutely untrue and that other buyers got much better prices on the same day. When I wanted to sell my car 9 months later for personal reasons, they gave me the lowest price I've heard in the market. They essentially sold me this car for 20K and wanted to buy it back in perfect condition, 9 months later for 14K (and it was the same year model of Honda civic). I found out I could've gotten the car for 19K and I did manage to sell it out at 17K. They are a total rip off. More

I was in a accident and my bumper was cracked and scratched all over; it needed to get replaced. I took it to the dealership, this place was approved by my insurance and a relative took their car th scratched all over; it needed to get replaced. I took it to the dealership, this place was approved by my insurance and a relative took their car there and they recommened it, and everyone was so nice and helpful. I needed a rental car and they called for me when they didn't show up after an hour (suppose to take 30min) they called again and told them to pick me up promptly. The body shop workers did an amazing job on my bumper and I feel that they even went above and beyond and really made my car look like new! I felt like everyone communicated very well with me and even though I as never able to answer the phone calls while I was at work; I felt like I was always in the loop when my car was in the shop through voicemails. I am EXTREMELY happy about the work and customer service I recieved here! I hope my car stays the way it is (fixed and working condition) but if something ever happens again I will for sure take my car back to Schlossmann's Honda City on Hwy 100. Thank you to everyone who worked on my car, works the desk in the repair shop, and to the people who work in the service center for all your help. More

I leased a 2010 Civic for 36 months from Schlossmann's Honda City. I wanted to get out of the lease 10 months early and lease a 2012 Accord. They bought out my lease at no cost to me and I got in a new le Honda City. I wanted to get out of the lease 10 months early and lease a 2012 Accord. They bought out my lease at no cost to me and I got in a new lease with no money out of pocket for 30 days and I am actually paying less per month now for a nicer vehicle. Very satisfied overall. The process was very long though. I was at Honda City for almost seven hours to close the deal. More

it was a pleasant experience. i like the honda dealership. service department could use some work, girls are a little rude. otherwise good experience there. dealership. service department could use some work, girls are a little rude. otherwise good experience there. More

Scott Schroeder was fantastic! He was very personable and didn't rush us. Scott surpassed our expectations with his customer service. We were surprised how easy our purchase was and how much he knew about th didn't rush us. Scott surpassed our expectations with his customer service. We were surprised how easy our purchase was and how much he knew about the car. I recommend seeing him at Honda City!! More