Schaller Acura

We have bought 2 2004 Acura MDX from Schaller and the crowning achievement of this dealership is the GREAT CUSTOMER EXPERIENCE in the service department. WE bought Certified PreOwned and we love both the crowning achievement of this dealership is the GREAT CUSTOMER EXPERIENCE in the service department. WE bought Certified PreOwned and we love both the cars and they have had limited issues with repairs because of the great communication between the service reps Brian and Dave. They work very hard at making everything right and keeping the repairs fair priced and done timely. Teri Lupacino sold us both MDX's and it was a very smooth and quick paced transaction. More

Sadie, was the best.....totally enjoyed the experience....she was very friendly and was very knowledgeable...at no time did I feel pressured but she was always engaging. I bought other cars at experience....she was very friendly and was very knowledgeable...at no time did I feel pressured but she was always engaging. I bought other cars at the Dealership but this was the best experience......I not only want to buy my next car from Schaller I want to buy it from Sadie.... My wife Lynn also totally enjoyed the experience as well... More

Rob is a very courteous sales representatives. I Rob is a very courteous sales representatives. I purchased my Tl in 2006 and I have used Schaller of Manchester Connecticut a few times since then Rob is a very courteous sales representatives. I purchased my Tl in 2006 and I have used Schaller of Manchester Connecticut a few times since then. Every time I have encountered Rob....he always remembered me and took the time to say hello and ask if he would do anything for me and my TL. He is a great addition to your staff. These days it's nice to deal with a down to earth, with the times, genuinely concerned individual . BRAVO Rob! P.S I Love my 2006 TL. Rob. I'll be in the market for a NEW Acura in say...Feb. So I'll see ya then. I owe about $2000.00 on the TL and want to keep my payments where they are and get an even better deal that you gave me for my last TL. I maybe in the market for the SUV Acura...we'll see. Be Well. C- Ya soon. Oh.....I may even consider a used Cadillac...the newest sport model...beautiful!!!!! Peggy Sue Furrow 860-539-0924 peggyjumps@yahoo.com More

Recently I test drove and made an offer on an Acura MDX. The sales manager and I went back and forth about the price before finally agreeing to one. On the day that we agreed, I spoke to the sales manager The sales manager and I went back and forth about the price before finally agreeing to one. On the day that we agreed, I spoke to the sales manager and told him I was "very interested" and would be coming to the dealership that evening. I then called back and got his voicemail where I left a message asking if he wanted my credit card number to hold the car. I never got a call back. I arrived at the dealership (after driving over an hour) to pay for the car only to find that he was in the process of selling it to someone else for more money. The dealership gave no courtesy call even though they knew I was traveling far and we had AGREED on a price. They even tried to sell me an almost identical car for $800 more. This was a very unprofessional and sneaky/shady thing to do. More

We have always used Schaller for purchase and service. They have exceptional sales and service over the years. However, this past year they have failed to fix things indicated, David was rude (the so- They have exceptional sales and service over the years. However, this past year they have failed to fix things indicated, David was rude (the so- called service manager), and the problem is still unresolved on a new 2008 tls which is a surprise from a car company with the price structure associated with these cars.I hope this is not the direction this company is turning. More

Very low pressure dealership. I went on a test drive and didn't get beat up. I explained that I was putting the TSX on the short list. I haven't bought the car yet, but will probably buy here. It's also an didn't get beat up. I explained that I was putting the TSX on the short list. I haven't bought the car yet, but will probably buy here. It's also an hour away from home but I like this dealer far better than the one in Milford, CT (pricing is way too high!) More

me and my wife walked in looking at an rdx, the sales person we dealt with was Rob Horton very pleasen experience, i told him im not ready to by now but 2mnth later, he offered us a test drive and gave m person we dealt with was Rob Horton very pleasen experience, i told him im not ready to by now but 2mnth later, he offered us a test drive and gave me a very good price withoute me negotiating and him runing back and forth to his mngr, the price was so good i went online to get the lowest qote nobody came close. over all very happy def recomend to everybody. More