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Schaefer & Bierlein Chrysler
Frankenmuth, MI
135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 135 reviews
June 03, 2020
Awesome experience. I am beyond pleased with my new Grand Cherokee. Thank you to the sales, finance, and service teams for making my experience amazing. I was given a sat I am beyond pleased with my new Grand Cherokee. Thank you to the sales, finance, and service teams for making my experience amazing. I was given a satisfying amount fo my trade, and a great price on my Jeep. Everyone I encountered at the dealership was friendly and easy to get along with. I highly recommend Schaefer & Bierlein for your next new or used vehicle purchase. More
by Ashley
Employees Worked With
Ed (Sales) Steve (Finance) Greg (Used Car Manager- appraised trade) Kyle (Manager) Samantha (Service)
May 31, 2020
Awesome The guys are friendly, they explained everything to me, gave me advice, told me what I had coming in the future. Did not treat me like a dumb woman. The guys are friendly, they explained everything to me, gave me advice, told me what I had coming in the future. Did not treat me like a dumb woman. I feel they are beyond Honest and that means so much to a single woman. Showed me everything as they went along. They were overall Friendly and Honest. I left feeling I had family looking after me. More
by bettyblack68
Employees Worked With
Craig.
May 30, 2020
work done They replaced a radio in my jeep. Great place and great workers. The work was done on time and done when they said it would be. They replaced a radio in my jeep. Great place and great workers. The work was done on time and done when they said it would be. More
by Tdragonf
Employees Worked With
Service department
May 28, 2020
Excellent Sales and Service Alex is a great salesman. We have purchased numerous vehicles from this dealership. Matt in the service department is always friendly and helpful. Par Alex is a great salesman. We have purchased numerous vehicles from this dealership. Matt in the service department is always friendly and helpful. Parts department always very helpful also. The receptionist is very friendly! Kyle needs to watch what he is saying you never know when a customer is able to here your conversation and use of inappropriate language—FYI . After many years only one time of disappoint with the staff More
by fjaissle
Employees Worked With
Alex Matt Craig
May 20, 2020
Best service around Schaefer and Bierlein Chrysler went above and beyond with our latest oil change. Yes, taking the car in and having it worked on was an easy process. W Schaefer and Bierlein Chrysler went above and beyond with our latest oil change. Yes, taking the car in and having it worked on was an easy process. What made it even better was the fact they washed the car--when it came back it was the cleanest I've seen it since we bought it a year and a half ago. I wasn't expecting that. More
by musicmax29
Employees Worked With
Nathan and the wash rack person
May 15, 2020
Excellent Service Always friendly in both the sales and service departments. Even with the covid -19 virus the employees at Schaefer and Bierlein make sure your needs Always friendly in both the sales and service departments. Even with the covid -19 virus the employees at Schaefer and Bierlein make sure your needs are fulfilled. More
by glwellman@chartermi.net
Employees Worked With
Matt
May 07, 2020
Awesome service, techs really now their stuff Excellent management at this dealership. Motto, "Where service sells cars" is 100% correct. We keep coming back because their service is amazing. W Excellent management at this dealership. Motto, "Where service sells cars" is 100% correct. We keep coming back because their service is amazing. We will continue to buy cars from them as long as Kyle is running the showroom and sales department and Craig is running the service department and back room! More
by kwrogner
Employees Worked With
Matt, Craig
May 07, 2020
Very customer service oriented and willing to answer questions. Communication is clear, courteous and well informed. Staff is willing to help and they often go the extra mile. questions. Communication is clear, courteous and well informed. Staff is willing to help and they often go the extra mile. More
by Ben
Employees Worked With
Adam Traver
April 16, 2020
Best customer service ever! From sales to service I’ve always had an excellent experience at SB. In fact, I’ve purchased 12 vehicles in the past 12 years from them. always had an excellent experience at SB. In fact, I’ve purchased 12 vehicles in the past 12 years from them. More
by ok3
Employees Worked With
Craig Bierlein
March 26, 2020
Schaefer Bierlein consistently has the best value and customer service, and has served our family for 20 years and 5 vehicles. I don't shop anywhere else. customer service, and has served our family for 20 years and 5 vehicles. I don't shop anywhere else. More
by Alison
Employees Worked With
Jason Wiles
