Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,845 Reviews of Sands Chevrolet - Surprise - Service Center
Always Great Service I always receive great service from Sands. I always use Jake as my service adviser and he guides me through the process with easy. I always feel tha I always receive great service from Sands. I always use Jake as my service adviser and he guides me through the process with easy. I always feel that he has my best interest in mind when he is providing service. He is very knowledgeable and helpful. More
Outstanding I feel they did a great job on my Chevy .The only thing I didn’t like was paying $500.00 plus for spark plugs customer service was outstanding. I feel they did a great job on my Chevy .The only thing I didn’t like was paying $500.00 plus for spark plugs customer service was outstanding. More
In for my first oil change on my 2017 Trax Ken is my service Second new car with Chevy very pleased with the service and very pleased with my service advisor can wonderful thank you, Angela and Clifton Johnson Second new car with Chevy very pleased with the service and very pleased with my service advisor can wonderful thank you, Angela and Clifton Johnson More
Quaint and courteous Jacob knew who i was through my customer profile via phone number and took care of me roght when i walked through the service doors. Good to go! Jacob knew who i was through my customer profile via phone number and took care of me roght when i walked through the service doors. Good to go! More
Professional Customer service Professional, on time upon my arrival, informative. My wait was 90 minutes in a comfortable, clean and data accessible atmosphere. Love my car wash! Professional, on time upon my arrival, informative. My wait was 90 minutes in a comfortable, clean and data accessible atmosphere. Love my car wash! .. Good job Buzz and Jerry. More
Oil change I went in for an oil change without my coupon. Robert printed me put one to use. The only downside was the soap operas on TV in the waiting room. I went in for an oil change without my coupon. Robert printed me put one to use. The only downside was the soap operas on TV in the waiting room. More
Service Appointment went.well. Smooth and friendly service. Only drawback was check engine light was left on - not reset...and no explanation why it is on. Appointment went.well. Smooth and friendly service. Only drawback was check engine light was left on - not reset...and no explanation why it is on. More
Service Review Tom was my service employee. He did an excellent job. The service time was what Tom told me. I even got in early for my service. Tom was my service employee. He did an excellent job. The service time was what Tom told me. I even got in early for my service. More
Extra mile The service dept. went through the new car I bought for my daughter with a fine tooth comb. Hey made sure that it was fixed correctly before they woul The service dept. went through the new car I bought for my daughter with a fine tooth comb. Hey made sure that it was fixed correctly before they would release the car. Hey did a wonderful job!! More
Unexpected repair Recently I completed a 1500 mile trip along route 66 in my 2016 corvette. Upon returning home I parked the car in the garage for a couple of days then Recently I completed a 1500 mile trip along route 66 in my 2016 corvette. Upon returning home I parked the car in the garage for a couple of days then backed it out to wash the bugs off. To my surprise there was oil on the garage floor. I checked the oil level, low, but drove to the dealership for service. As usual, my service rep. Jean took immediate action and the situation was handled quickly and efficiently. Several hours later she called and indicated the car was fine. Somehow the oil filter came loose and leaked. This was the second warranty issue in the last month. I expected a day or so delay given it was an unscheduled appointment but as usual Jean is always able to expedite the repair. The car was washed and presented to me. Always appreciate that touch. More