Sandia Toyota
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 1,408 reviews
Oil change. My service agent, Gary Bui, is always very courteous and helpful in letting me know exactly what my vehicle needs and explains service performed or wh My service agent, Gary Bui, is always very courteous and helpful in letting me know exactly what my vehicle needs and explains service performed or what I need for future maintenance. More
Great team, great hybrid service! We were traveling with our Toyota Hybrid Highlander and had a sensor come on indicating something wrong with the hybrid battery -- a potentially very We were traveling with our Toyota Hybrid Highlander and had a sensor come on indicating something wrong with the hybrid battery -- a potentially very expensive issue and one that was preventing the car from starting. We called from the road once we got the car started in Socorro at a local shop, and were able to get an appointment that afternoon. Once we arrived, Ray was incredibly patient and discerning as he listened to our saga. They assigned the car to their ace hybrid mechanic who diagnosed the problem, kept the car overnight to make sure they had the diagnosis correct, had their service foreman drive the car around ABQ for 75(!) minutes the next morning, called to say it was ready and ended up charging us under $200 for all their efforts. Everyone we encountered was friendly, professional and patient. These guys rock! Wish we lived nearby so they could be our go-to mechanics. More
Great service Ryan was conscientious and helpful, and we enjoyed working with him. Everything went smoothly, and he thoroughly went over the car's features with us Ryan was conscientious and helpful, and we enjoyed working with him. Everything went smoothly, and he thoroughly went over the car's features with us. More
Great services! I came this morning for an airbag change in my Toyota Corolla recall. The customer services are the best I had evet experience. I want to thank you, a I came this morning for an airbag change in my Toyota Corolla recall. The customer services are the best I had evet experience. I want to thank you, and please continue what doing what you do with your clients. Yor are the best! Yadira Aguero. More
Best Salesman We send out an email to purchase a new Toyota Tundra and Ryan Murphy responded promptly! He provided us with pics of a new Toyota Tundra and we were r We send out an email to purchase a new Toyota Tundra and Ryan Murphy responded promptly! He provided us with pics of a new Toyota Tundra and we were ready to purchase after a few questions had been answered. No time was wasted even though we traveled a few hours to the dealership where Ryan Murphy worked. We admire his professional sales' selling capabilities! More
Great Customer Service and Quality! The Service Department is wonderful under the leadership of Anthony West and supported by good people like Estevan Marrujo and the technicians who kee The Service Department is wonderful under the leadership of Anthony West and supported by good people like Estevan Marrujo and the technicians who keep our Prius humming! Also, we just bought a vehicle with great professional support from the full team on this transaction led by Rudy Gomez. More
Do NOT buy a car here!! They took advantage of my 73 year old mother by switching the deal that was originally promised to her, and hiding it during the financing portion. No They took advantage of my 73 year old mother by switching the deal that was originally promised to her, and hiding it during the financing portion. Now, no one will even return her calls. More
Great Salesman! Bought my new C-HR last Sunday. Was nervous to buy since being a women and not knowing much about car deals, Went in and Ryan Murphy approached me. I Bought my new C-HR last Sunday. Was nervous to buy since being a women and not knowing much about car deals, Went in and Ryan Murphy approached me. I test drove 2 cars and decided on the C-HR, Told Ryan I don't have a lot of time and want the bottom line out the door price. He was very patient with me and gave me the space and time I needed to decide on the car I wanted. He was very polite and courteous, not pushing me to buy something I didn't want. Greatest experience and would buy another car from him. Very happy with my purchase. Thank you Ryan! More
Purchased my leased vehical We went into the dealership hoping to get a new blue Prius. Brittany did an excellent job of finding one for us, succeding were many other dealers ha We went into the dealership hoping to get a new blue Prius. Brittany did an excellent job of finding one for us, succeding were many other dealers had failed due to thier rarity. Unfortunately, when we when to purchase the car we found that it just not as good as the 2016 Prius we have leased for the last three years. Brittany was so supportive and understanding. She helped us purchase our leased car, which we put a roof rack on and new mats to make new. Rodney and Michael were very helpful with the paperwork. I am very happy with my used car purchase, knowing how well it was cared for by the previous people who leased it (us.) More