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Saint J Subaru
St Johnsbury, VT
866 Reviews
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866 Reviews of Saint J Subaru
October 11, 2018
Great service and pricing! They made it so easy Everyone was so friendly i was in and out in less than 3 hours! I would absolutely go back for another vehicle and reccomned that dealership to friend Everyone was so friendly i was in and out in less than 3 hours! I would absolutely go back for another vehicle and reccomned that dealership to friends. More
by KERI112187
Verified CustomerEmployees Worked With
Sam!!, Nick Lussier, Eugene Darling
October 11, 2018
Easy Peasy! I can't say enough about how great my experience has been with St. J Subaru. This is the second car I've purchased there and I can safely say that it I can't say enough about how great my experience has been with St. J Subaru. This is the second car I've purchased there and I can safely say that it won't be my last! When I began this process via email, I told them the kind of car I wanted, down to the color and features and said I that didn't want any phone calls. Their team has been very, very respectful of this request. This entire deal was negotiated via email and both Kurtis and John were extremely responsive and patient with me and my numerous questions! I can't tell you how good it feels to know I'm giving my business to a NEK dealership, even though I don't live in the area anymore. The St J Subaru team cares enough to listen and respond and never once made me feel like I was putting them out - despite trading many, many emails. They want to make a deal that works for you and don't give up until it happens. I can't wait to pick up my new Crosstrek this weekend! :) More
by tnnoyes
Employees Worked With
Chris Matte, John Martin, Kurtis Clough
October 09, 2018
hiding the ball I purchased a service agreement because the car we bought was 5 years old. The salesperson I dealt with glossed over the terms of the contract and onl I purchased a service agreement because the car we bought was 5 years old. The salesperson I dealt with glossed over the terms of the contract and only provided me a one page summary of the terms, which I assumed was everything I needed to know. When the muffler fell off on the car a few months later, I began making phone calls to seek a repair I thought was covered. Upon conversing with the salesperson who sold me the contract and the third party provider of the service contract in New Mexico, I learned that I was never provided with the full contract and the repair would not be covered (which was explained in the missing contract pages). As if it weren't bad enough that they neglected to at least offer a full copy, the employee made weak excuses for not providing the contract, stating it is too long, it would waste too much paper, and the onus on the business would be too great. It should be standard business practice to provide all papers to customers to make informed decisions, especially in a digital age when documents are so easily shared. This thin pandering left a really poor taste in my mouth. The car itself is okay. But we are off to the mechanic tomorrow for an uncovered repair even with an extended service contract. More
by disgruntledcustomer
Employees Worked With
Nick Lussier, Kalmen Rosenfield
October 09, 2018
Elated I was so happy to walk through their door, from the receptionist to my introduction to Dan and talking with Mike Huntington, was very positive, upbeat I was so happy to walk through their door, from the receptionist to my introduction to Dan and talking with Mike Huntington, was very positive, upbeat, friendly and knowledgeable. I didn't feel pressured in my decision to purchase my new Outback! Nick was very informative and helpful and made the final steps painless, LOL! More
by MO_INGERSON
Employees Worked With
Nick Lussier, Dan Verge, Michael Huntington
October 08, 2018
Great experience My husband and I have always had a bad experience with dealerships because we're always forced into something that we don't really want. At St J Suba My husband and I have always had a bad experience with dealerships because we're always forced into something that we don't really want. At St J Subaru, they didnt do that to us. They were patiant with all our questions and very helpful to us! More
by MNTDONOVAN
Employees Worked With
Adam, Chad Crane, Michael Huntington
October 07, 2018
Great experience This dealership was surely no disappointment! They were very helpful and personable and you could tell that they really wanted to help you and get you This dealership was surely no disappointment! They were very helpful and personable and you could tell that they really wanted to help you and get you the best deal! I would highly recommend this dealership and would gladly do service here again! More
by johnson.missyjo
Employees Worked With
Matt , Matt Cappetta, Kurtis Clough
October 06, 2018
Matt was GREAT!!!! Matt Robinson came recommended to us, and he was everything we wanted and expected from this dealership. He made the sale! Our sale was smooth, profe Matt Robinson came recommended to us, and he was everything we wanted and expected from this dealership. He made the sale! Our sale was smooth, professional, well organized, and he went out of his way to accommodate us. The physical layout of the dealership was, as always, so conducive to our comfort while we waited. People are attentive, Flora is great as always, and Kevin Fontecha orchestrated the financial aspect seamlessly and quickly. Well done. Our 5th Subaru!!! More
by MEDFILE
Employees Worked With
Matt Robinson, Flora, Kevin Fontecha
October 05, 2018
Very helpful They were willing to work with us after my accident. When no one else would. Muchly appreciated! Very friendly and welcoming group people to work wit They were willing to work with us after my accident. When no one else would. Muchly appreciated! Very friendly and welcoming group people to work with! More
by ELIZABETHYOUNG49
Employees Worked With
Nick Lussier, Kurtis Clough
October 05, 2018
Purchase of used vehicle Salesmen were very personable and professional. They were willing to be patient with me as this was my first time buying a new car. Physically signing Salesmen were very personable and professional. They were willing to be patient with me as this was my first time buying a new car. Physically signing the paperwork for the car was quick and relatively painless. Overall, it was a good experience. More
by DAVIDLOWENTHALA
Employees Worked With
Nick Lussier, Rose Wood, Kurtis Clough
October 05, 2018
Superior My experience at Saint J Subaru was stress free and painless. Every step was easy! The staff listened to my needs and worked very hard to meet them!! My experience at Saint J Subaru was stress free and painless. Every step was easy! The staff listened to my needs and worked very hard to meet them!! More
by ADMASH
Employees Worked With
Adam F., Matt Cappetta, John Martin
