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Safford Volkswagen Richmond
Richmond, VA
256 Reviews
The team at Safford Volkswagen Richmond would like to welcome you to our dealership in Richmond, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Richmond, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Richmond count on the high-quality vehicles and services found at Safford Volkswagen Richmond, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 256 reviews
December 20, 2025
Service is prompt, friendly and professional. I come to Safford whenever my car needs service. I come to Safford whenever my car needs service. More
by blindy6
Verified Customer
December 20, 2025
Quick appointment schedule. Fast and friendly service. Browns always provides me the best service ever. Fast and friendly service. Browns always provides me the best service ever. More
by TJ Charity
December 19, 2025
They were terrific, service was excellent and the people could not have been better, I wish I could adopt them all! Anyone looking for a new Volkswagen needs to look at this dealership, the word awesome com could not have been better, I wish I could adopt them all! Anyone looking for a new Volkswagen needs to look at this dealership, the word awesome comes to mind!! More
by TOKEEFE1957
December 17, 2025
The renovation is all around. The dealership itself along with the customer service is amazing. The dealership itself along with the customer service is amazing. More
by lexihicks19
December 15, 2025
Always an excellent service; the renewed facility is great, and it makes the wait very pleasant. The quality of the repair is always great and the customer service is second to none. great, and it makes the wait very pleasant. The quality of the repair is always great and the customer service is second to none. More
by pablospina
December 14, 2025
Great service and very professional. Kept me informed on what was going on with my vehicle. Kept me informed on what was going on with my vehicle. More
by CRICHARDS12
December 13, 2025
Friendly and efficient Donald was very friendly and efficient. He took the time to explain all the repairs that would be needed, the cost, and timeline. The service was completed a lot sooner than I ha efficient. He took the time to explain all the repairs that would be needed, the cost, and timeline. The service was completed a lot sooner than I had expected. Thank you Safford Brown VW More
by peterturkaly
December 13, 2025
Very friendly and competent customer service. Communicate with me; keep me informed on service progress and unexpected issues explained and honest resolutions. I interacted particularly with Dona Communicate with me; keep me informed on service progress and unexpected issues explained and honest resolutions. I interacted particularly with Donald and Ms. Brown last time in and both are treasures; especially because they tolerated my humor. More
by Just Me
December 13, 2025
Daniel Baril unfortunately is not truthful in updates on the status of your vehicle repairs. Additionally, my car wasn’t test driven prior to being alerted for pick up so I arrived to an inoperable vehicle the status of your vehicle repairs. Additionally, my car wasn’t test driven prior to being alerted for pick up so I arrived to an inoperable vehicle due to an dead battery after my car had been in the shop for repairs for over 30 days. The service manager, Ronald, I believe saved the day. Forever grateful for his swift thinking. More
by Taylor Brewer
December 12, 2025
Safford Brown is a great dealership to work with! Any questions or concerns I have about my vehicle they will ensure that I am well taken care of! Jonathan, Don, & the rest of the team are awesome! T Any questions or concerns I have about my vehicle they will ensure that I am well taken care of! Jonathan, Don, & the rest of the team are awesome! Thank you all so much!! More
by Mish
Employees Worked With
