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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
470 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 470 reviews

December 17, 2025

Excellent work, take their time to guide you through all the steps/details when buying a car More

by FOKUO12EMMANUEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debora chumasy
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Dec 17, 2025 -

Safford Mazda Alexandria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Mazda Alexandria.

December 16, 2025

Accommodating- i was a few min late for my appt Efficient- they still serviced my vehicle timely Appreciated the car wash More

by abhijit.khanna
Recommend Dealer
Yes
Employees Worked With
Chas
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Dec 16, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 16, 2025

This service center is my favorite. They are quick and the waiting area is very comfortable. Lots of different seating options depending on what you like. The Service team is very good More

by dinkelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Frison. Best service coordinator
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Dec 16, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Mazda Alexandria!

December 15, 2025

I was serviced in a reasonsnle amount of time, despite being shorty staffed December 13. More

by sjacksonJHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
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Dec 15, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 15, 2025

The service advisors, for the most part, are very helpful and knowledgeable. Also very friendly. More

by JOELLA_R
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
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Dec 15, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 15, 2025

Overall service was good. The waiting time because of short staff wasn’t as bad as thought. Thanks Sandra More

by CHRISTINET129
Recommend Dealer
Yes
Employees Worked With
Sandra
Print
Dec 15, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 15, 2025

Demetrius was very helpful, kept me up to date on my car service and waiting time. More

by anna.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius
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Dec 15, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Anna! We're thrilled to hear that Demetrius was able to assist you and keep you informed during your service at Safford Mazda Alexandria. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

December 15, 2025

The waiting time is too long, whether you have a scheduled appointment or not. When they offered me the service package, they told me I would have transportation or a rental vehicle, but when I ask More

by AVILESJE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not identify any on the picture.
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Dec 17, 2025 -

Safford Mazda Alexandria responded

Thank you for sharing your experience with us. We understand that lengthy wait times can be frustrating, and we appreciate your feedback regarding the service package and transportation options. Your insights are valuable to us as we strive to enhance our services. If you would like to discuss this further, please feel free to reach out to directly at Safford Mazda Alexandriya. We are here to help. Sincerely, The Team at Safford Brown Mazda Alexandria

December 14, 2025

Welcoming and friendly staff. I was very pleased with how quickly my service was taken care of as well. More

by erikabergsagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra. Lorenzo
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Dec 14, 2025 -

Safford Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

December 14, 2025

Most employees have a very bad attitude and treat you like you are asking for free stuff. Also they always lie till year later you find out the truth. I would recommend to ask many questions before you s More

by MARLENY_GIRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Arthur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Le
Other Employees : Sandra
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Dec 17, 2025 -

Safford Mazda Alexandria responded

Thank you for sharing your feedback, Marleny. We understand that your experience at Safford Mazda Alexandria did not meet your expectations, and we appreciate you bringing this to our attention. Our team strives to provide a positive experience for all our customers, and your comments are valuable in helping us improve. We encourage you to reach out to us directly so we can address your concerns further. Thank you again for your input. Sincerely, The Team at Safford Brown Mazda Alexandria

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