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Safford Kia of Fredericksburg

Fredericksburg, VA

4.2
587 Reviews

10663 Patriot Hwy

Fredericksburg, VA

22408

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Showing 587 reviews

October 20, 2021

Great buying experience. Friendly and helpful staff. Had an in car tutorial of how to use features More

by kac8492
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca was great and so was Johnny
Nov 09, 2021 -

Safford Kia of Fredericksburg responded

Thank you and congratulations again!

September 26, 2021

My experience was phenomenal. Justin took great care of me as a customer. I know my vehicle is In good hands. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 29, 2021 -

Safford Kia of Fredericksburg responded

We're thrilled to hear that, Ken! Thank you

September 22, 2021

Always friendly & helpful. Nice waiting area With complementary beverages & snacks. Work was done in timely manner. More

by rankin04@live.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 29, 2021 -

Safford Kia of Fredericksburg responded

We're happy to hear that, thanks again! and see you next time!

September 03, 2021

We have owned our KIA for about 6 years and the service has been great. Easy to make appointments. Everything done right the first time and completed in the time promised. The service personnel take the t More

by jalewkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin 1168
Sep 08, 2021 -

Safford Kia of Fredericksburg responded

We appreciate you taking the time to share your feedback with us and trusting us to take great care of your Kia. It's always a pleasure serving amazing customers like you. See you next time!

September 02, 2021

Lee was very helpful and knowledgeable. He let me know how long it would take and if I needed anything to let him know. The safford letter o came off and he got it fixed for me. More

by Qiksand1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Sep 08, 2021 -

Safford Kia of Fredericksburg responded

We are thrilled to hear about your experience with Lee in our service department. Your satisfaction is our top priority. If there is ever anything else that we can assist you with, please do not hesitate to let us know, .Thanks again :)

August 09, 2021

No problem with work - just the misc charges on bill . Had coupon for oil change but misc charges of 11.00 on bill is why I won't be back .quoted 45 for oil change but with surprise added charges it was 5 More

by Bad tazzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Aug 10, 2021 -

Safford Kia of Fredericksburg responded

Thank you for taking the time to review your experience with our service department. This information is very important to us and has been given to management who would like to speak with you about it. Unfortunately we are unable to locate contact information for you based on the name on your review. Please reach out to our Service Manager, Steve Kane when you have a moment at (540) 891-7400.

July 15, 2021

Justin in the service department helped me resolve a mapping update issue I had He was professional, caring and fair. I use Kia coupons for oil changes also. Service has always been timely when maki More

by Malloryj75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 03, 2021 -

Safford Kia of Fredericksburg responded

Thanks for the great feedback, Mallory!

July 14, 2021

I was very pleased with everything about this dealership. They were very helpful and knowledgeable and this is my third vehicle from them and I will definitely go back again and again. More

by Dennis Dandridge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole
Aug 03, 2021 -

Safford Kia of Fredericksburg responded

Thank you for your very kind feedback, Dennis!

July 07, 2021

We had an excellent buying experience. Everyone was So helpful. They gave us a fair value on our trade in. I love my new Soul. More

by Edandjen4him
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli, Bill, and Eric
Jul 12, 2021 -

Safford Kia of Fredericksburg responded

We're so happy to hear that, thank you! Please always feel free to let us know if there is ever anything else that we can assist you with in the future!

June 19, 2021

Rebecca Graves and partner (who did not offer me a card) we’re very professional and good to work with. I told them what I wanted and they delivered. Thank you! More

by tomthorburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Graves
Jun 21, 2021 -

Safford Kia of Fredericksburg responded

Hi Tom! We're happy to hear that you are pleased with your experience and that we were able to help. If there is anything else that ew can do to help, please let us know!

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