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Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Springfield, VA

3.8
680 Reviews

7611 Loisdale Rd

Springfield, VA

22150

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Showing 680 reviews

April 19, 2024

At Safford Chrysler the service is very professional, efficient and informative. I was in for usual maintenance and informed of servicing needed based on mileage. It was done quickly and I appreciated th More

by Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osbaldo
Apr 19, 2024 -

Sun responded

At Safford Chrysler the service is very professional, efficient and informative. I was in for usual maintenance and informed of servicing needed based on mileage. It was done quickly and I appreciated the fact that Safford stays on top of car care. Many thanks to Mr. Osbaldo for advisement and handling everything with great professionalism.

April 03, 2024

Service center was informed of pre-existing maintenance issues that we're diagnosed by a local mechanic. We decided to send it to a dealer that specialized in our vehicle type: Fiat 500. The initial experi More

by P. Ortiz
Recommend Dealer
No
Employees Worked With
Jessica, Aaron, Brett, Gene
March 26, 2024

Easy to schedule service. Friendly staff and clean waiting room and restrooms. What a pleasure More

by tcshan923
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kinsey
May 21, 2024 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're happy to hear that, thank you!

March 20, 2024

Great, and my service manager Jessica was fascinated. Very much on point and very professional. More

by pbuchanan717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesdica
March 19, 2024

Zero communication while I awaited for weeks to find out what was wrong with my vehicle. Finally had to take it to another dealership to get a diagnosis and get the work done. Called and emailed several tim More

by Jsmith
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco
March 06, 2024

Great service, friendly staff and nice facilities. We are a two Jeep family and went to Safford after terrible experiences from another big-name dealership in the immediate area. Safford just gained a More

by FireGuyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osbaldo
February 29, 2024

The service department is unorganized and has poor customer service getting maintenance. They didn’t complete anything i needed done and wasted 8 hours of my time not remembering what I came in to get More

by M
Recommend Dealer
No
Employees Worked With
Glen
February 24, 2024

Very poor customer service ! I was there for a recall and oil change and I was told it will take 2 hours at most but it took 5 hours without any updates . My service advisor had More

by mitra.mansournezhad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen
February 17, 2024

I have always been treated well at Safford until waterway when I was continually lied to and will never return More

by Janitasull
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica and an unknown male
February 13, 2024

Kind, thoughtful, and efficient salesman, greeter, and finance manager. Very professional atmosphere and personnel. Thank you More

by Gpolit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mir
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