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Safford Brown Kia Manassas

Manassas, VA

4.6
1,407 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
Contact Dealership

9030 Liberia Ave

Manassas, VA

20110

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Showing 1,407 reviews

January 28, 2023

Everyone was extremely friendly and helpful. Service was done and all was good. Facility was clean and very accommodating. Car was clean and shiny when done. Thanks!! More

by MLMOODY6645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Greer
Feb 01, 2023 -

Safford Brown Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Safford Brown's Manassas Kia

January 28, 2023

The time that my maintenance would take was two hours and it ended in three and a half hours that delayed all the things that had to be done during the day and it doesn't seem right to me More

by ECHENIQUEJAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Safford Brown Kia Manassas responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Safford Brown's Manassas Kia

January 28, 2023

Great service Great Service Writer Clean waiting area with snacks and drinks I enjoy my service visits More

by KN_HENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Delao, Wais Safi, Mike Mirzada, Moshin Shah, Leo Conley, hari darshan
Feb 01, 2023 -

Safford Brown Kia Manassas responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Safford Brown's Manassas Kia

January 27, 2023

My service advisor was not only very professional, but also very considerate and friendly. The same goes for the Terri in finance. My vehicle was was completed earlier than the request time and all seem w More

by ELLIHUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Greer, Terri Counts
Feb 01, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Safford Brown's Manassas Kia

January 27, 2023

Michele is very courteous and explained charges. I waited for my service to be completed and was not prepared for it to take 3 hours. More

by debb715
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Safford Brown Kia Manassas responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Safford Brown's Manassas Kia

January 26, 2023

The buying experience was good and the staff are very friendly. Syed from sales was very very helpful!! More

by sid.thumma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Shin, Moshin Shah
Jan 31, 2023 -

Safford Brown Kia Manassas responded

Sid, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Safford Brown's Manassas Kia

January 26, 2023

The entire staff was amazing, patient, understanding, willing to allow me the time to think things through, and eventually leave with a new vehicle. More

by k.corby
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yiehnew Tamiru, James Sicuro, Kevin Shin, Irfan Johri
Jan 31, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Safford Brown's Manassas Kia

January 25, 2023

Excellent customer service associates willing to put in the extra effort for an overall pleasant experience More

by NIGHTSHADES93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Safford Brown Kia Manassas responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, Safford Brown's Manassas Kia

January 23, 2023

Sales experience was very good. Great customer service before buying. Car delivery was delayed and communication could be improved with customer but otherwise great experience. More

by tbrunotts
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Safford Brown Kia Manassas responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more. We hope to talk with you soon. Sincerely, Safford Brown's Manassas Kia

January 23, 2023

I was very impressed with my most recent service appointment. Jonathan made sure that all of my issues were resolved and took care of arranging coverage with my warranty provider. The service team m More

by DACHTZENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Safford Brown Kia Manassas responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Safford Brown's Manassas Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Safford Brown's Manassas Kia

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