Back

Rye Subaru

Rye, NY

4.8
1,335 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
Contact Dealership

1175 Boston Post Road

Rye, NY

10580

Directions

By Type

Showing 1,335 reviews

November 17, 2023

They were very accommodating to my schedule although i was very early, they fitted me in and got me out quickly More

by Damon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Rye Subaru responded

Thanks, Damon, for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

November 16, 2023

Convenient, clean, easy in and out. I would recommend them to any Subaru owner. Thank you! More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

November 14, 2023

It’s ok but they need to improve on their customer service with call backs and texting to customers. Some customers don’t use texting and others sometimes can’t get to their phones in time. When lea More

by DRDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamar Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Rye Subaru responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We appreciate your feedback and would love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Please contact Eric Pagan, General Manager, at (914) 967 6300 or by email epagan@ryefordsubaru.com.

November 13, 2023

Absolutely delighted with the Rye Subaru Team! Josh Craig and Louis were amazing to work with! More

by DMILTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Glahn
Nov 13, 2023 -

Rye Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Josh and Louis! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 11, 2023

When in for a oil change and tire rotation left w a untighten tire lug and a loud grinding bybthe tires had to tell tamara and she told the manager ,the manager took a spin in my car and came back w it More

by KNICKS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Rye Subaru responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

November 10, 2023

The service was fair nothing special. I will probably not be contacting Mr. Bollinger in the future. Also it is getting too expensive to go to the dealer for service. More

by WESTERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Bollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Rye Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

November 09, 2023

Service was good except that the work order included resetting the clock for daylight savings, was marked done, but WAS NOT DONE!! More

by IWSELDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

November 08, 2023

They have always serviced our car on time and with careful attention to detail, and a couple of times have dealt with an emergency tire issue immediately -- no advance reservations -- and at the least More

by MITCHELL.PWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Rye Subaru responded

Thanks, Mitchell, for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

November 06, 2023

Mike is fantastic. I would recommend him to family and friends. Everyone at the dealership was very helpful. More

by cpalumbo902
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Santosusso
Nov 06, 2023 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 05, 2023

I am happy to be a return customer. The experience of making a new car purchase was painless. Highly recommended More

by ZOELA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Farid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, Lauren, Farid, and our team look forward to having you as one of our valued customers for many more years to come!

...
34
...