Ryan Ford - Service Center

recall for brakes I had a recall on my F150 with a brake cylinder issue. They took care of the problem in less than half a day. Mason Koch was very helpful in getting I had a recall on my F150 with a brake cylinder issue. They took care of the problem in less than half a day. Mason Koch was very helpful in getting this set up. they took me home and picked me up will their courtesy car. The service was great. I recommend this dealership to everyone I know.. More

Ryan Ford Team The team at Ryan Ford has been outstanding to work with through the entire spectrum of our buying experience. They have create a seamless approach fr The team at Ryan Ford has been outstanding to work with through the entire spectrum of our buying experience. They have create a seamless approach from buying our new Ford to having it serviced for the first time. Top notch team that aims to make every step in the process as important as it is to you. More

Service visit to Ryan Ford set up by Mason Koch Mason always has things under control. I called in from a business trip to Corpus Christi for an issue with my navigation system and since my regular Mason always has things under control. I called in from a business trip to Corpus Christi for an issue with my navigation system and since my regular service was almost due I ask Mason to set me up with an appointment to take care of both. He quickly scheduled a visit for me a couple of days later when I was back in town and took care of my regular service and the nav system issue. I can always count on Mason to get the job done right and I wouldn't go anywhere but Ryan. More

Great Service Kali was wonderful and took care of all our companies needs. Best part about the experience is that both Jeeps were under warranty and cost us absolut Kali was wonderful and took care of all our companies needs. Best part about the experience is that both Jeeps were under warranty and cost us absolutely nothing. More

Service Department First I’d like to say... Mason is a very kind, nice, considerate young man. Very professional. I have also said many times to family how impressed I First I’d like to say... Mason is a very kind, nice, considerate young man. Very professional. I have also said many times to family how impressed I am with your dealership. I have lived many, many years in Austin or San Antonio. Ryan Ford is superior the big city dealerships. Thank you! More

Weekend disaster avoided I experienced a problem while on a trip from Boerne, Texas to Houston., Texas. We stopped in Sealy, Texas at the Ryan Ford dealership where we dealt I experienced a problem while on a trip from Boerne, Texas to Houston., Texas. We stopped in Sealy, Texas at the Ryan Ford dealership where we dealt with a young man named Mason Koch. I briefly explained what was happening and he looked under the car and immediately recognized the problem. A heat shield had come loose and was flapping around making noise. They did not have the proper parts to fix it so they put the car on a lift and bracketed it on so we could continue on to Houston. He advised taking it in t Jennings Anderson Ford in Boerne when we returned home. Mason a was great help to us and we greatly appreciate the professional attention we were given. Excellent Dealership and people. R.L. Bien Boerne,Texas More

2012 F-150 STX Maintenance Mason Koch is my vehicle advisor - I trust Mason. I had oil and filter changed in the engine and transmission, coolant flush, spark plugs and injecto Mason Koch is my vehicle advisor - I trust Mason. I had oil and filter changed in the engine and transmission, coolant flush, spark plugs and injectors service. More

Excellent customer service-friendly and efficient. I recently had a not-so-good experience with the East Bernard Ford service does/dealership where my husband bought his truck. So I called Ryan Ford in I recently had a not-so-good experience with the East Bernard Ford service does/dealership where my husband bought his truck. So I called Ryan Ford in Sealy, Texas to ask a few questions about our problem. Clayton happened to pick up the phone and was extremely helpful even though we hadn’t bought our truck through them. He suggested they look at the issue so I immediately drove up. They solved it right away. The dealership we had an issue with we had an appointment and they turned us away. Ryan Ford we did not have an appointment and they helped us. We will certainly look into buying our next truck from them. All the staff were friendly but Clayton was knowledgeable and very helpful. As the previous reviewer said, “Clayton went above and beyond”. He is a great representative for your company. More

Outstanding Customer Service Clayton our Service Advisor was outstanding, he provide service above and beyond, we limped in pulling a 38' 16k lb 5th wheel, with an issue related t Clayton our Service Advisor was outstanding, he provide service above and beyond, we limped in pulling a 38' 16k lb 5th wheel, with an issue related to our turbocharger, he go our truck in for an assessment, told us it would be an hour before the diesel mechanic since he just went to lunch. He had some one take us into town so we could have lunch, upon our return, he told us th necessary part would be in hand the next day, he had found USA place to stay at Stephen F Austin state park. After the mechanic (apologize, I don't remember his name) installed the part, he took it for a test run, didn't like the performance, found that the fuel filter needed to be replace as well as another vacuum hose that was cracked. We have been traveling the USA & Canada for the past 9+ years, we have never had such outstanding customer service. Please pass on our compliment for a job done well above and beyond, the have shown us what they as well as Ryan Ford stand for - Outstanding CS. More

GOOD JOB AT ALL DEPARTMENTS GOOD JOB AT ALL DEPARTMENTS GOOD JOB AT ALL DEPARTMENTS GOOD JOB AT ALL DEPARTMENTS GOOD JOB AT ALL DEPARTMENTS AT ALL DEPARTMENTS GOOD JOB AT ALL DEPARTMENTS GOOD JOB AT ALL DEPARTMENTS GOOD JOB AT ALL DEPARTMENTS GOOD JOB AT ALL DEPARTMENTS More