Russ Darrow Waukesha Kia

Andrew was helpful, friendly, and worked with us to find our right vehicle. He answered all of my questions, and when he did not have an answer, he got it from someone else. He was patient and forthright, a our right vehicle. He answered all of my questions, and when he did not have an answer, he got it from someone else. He was patient and forthright, and made the experience easy. More

Dennis was such a good person to deal with. He read our old-school minds as to our desires instantly. We are pleased with the selection available to see in person vs computer photos. old-school minds as to our desires instantly. We are pleased with the selection available to see in person vs computer photos. More

Thanks to Russ Darrow Kia for a great car buying experience! Everyone was so helpful and very friendly - Dennis, Brandon (the GM), Caroline, Rob in Finance, Chuck in Service, and the many friendly f experience! Everyone was so helpful and very friendly - Dennis, Brandon (the GM), Caroline, Rob in Finance, Chuck in Service, and the many friendly faces that chatted with me the few times I was at the dealership. You all helped my lengthy search for a new-to-me vehicle end on a very positive note! Thank you! More

I am very grateful for all the work and effort put into helping us buy this vehicle. I’ve been looking at Telluride’s for awhile and I’m very happy everything worked out. The sales department was great wit helping us buy this vehicle. I’ve been looking at Telluride’s for awhile and I’m very happy everything worked out. The sales department was great with working with us to figure out the best deal we could get. Thank you so much. More

It was a pleasure to work with Wally again. And your finance guy was great too. (I can’t remember his name though) We’ll be back next time we are in the market for a car. finance guy was great too. (I can’t remember his name though) We’ll be back next time we are in the market for a car. More

Jordan was incredibly professional. She helped me find the right car for my growing family. Very friendly dealership experience. I will be sending business your way!!! the right car for my growing family. Very friendly dealership experience. I will be sending business your way!!! More

Both Jordan and the manager were very friendly and helpful. Car buying is always a long process but they made the process easy and enjoyable. I can’t remember the guys name but the finance guy was ver helpful. Car buying is always a long process but they made the process easy and enjoyable. I can’t remember the guys name but the finance guy was very friendly as well. More

Jon helped me find the best car for me even though I was super indecisive with what I wanted. He made me feel like I could trust the purchase I was making. super indecisive with what I wanted. He made me feel like I could trust the purchase I was making. More

My husband and I have had some really bad luck with the vehicles we had in the last 2 weeks. My transmission went out on my car, put us down to one vehicle, then a week later the head gasket went out on my vehicles we had in the last 2 weeks. My transmission went out on my car, put us down to one vehicle, then a week later the head gasket went out on my husbands truck. All of a sudden we found ourselves without any vehicle at all.we couldn't get to work. We were stuck in a hard place. I made a phone call to Kia/Russ Darrow. They hooked me up with Dennis. I told him our situation. He began working on a plan along with his manager Rebecca for us. Knowing my husband was missing days of work, he worked on our plan all day for us. Knowing my husband and i have the worst credit along with bankruptcy on our credit, Dennis and Rebecca were able to get a 2020 Kia Forte vehicle approved through the bank for us in one day!!! We were soo happy beyond belief! Dennis and Rebecca were extremely nice. With excellent customer service. They both went above and beyond to help us out on our situation. Dennis even came in on his day off to finish what he worked on with us to close the deal. Rebecca came in earlier then expected to help finish up with Dennis. I will definitely be recommending this car dealership to others i know looking for a vehicle and recommending they talk and deal with Dennis and Rebecca. Both people are exceptionally good at what they do as for work. And can tell they both lovr what their doing. Helping people get the vehicle they want and need. They both are very down to earth people. Thank you again Dennis amd Rebecca for all that you helped us with in buying a vehicle and with our situation. It won't be forgotten. Thanks, Debra and Glen Davis. More