Russ Darrow Waukesha Kia

Absolute Amazing!!! Lee was AMAZING! It was my first time buying a car by myself and I was pretty nervous. But right off the bat Lee made me feel comfortable and right at Lee was AMAZING! It was my first time buying a car by myself and I was pretty nervous. But right off the bat Lee made me feel comfortable and right at home. He made the whole process easy, understandable, and even fun! He was incredibly helpful, and played a huge part in me getting the car! He did everything he could to get a compromised price that fit in my budget. And took the time to make sure I was happy with the final deal! I absolutely love my new car! The entire staff was friendly and supportive. Definitely recommend Russ Darrow of Waukesha to everyone I know! More

Outstanding Sales Associate; Outstanding dealership staff. Dennis Cardinal is very good - outgoing / helpful / down-to-earth - knows the Kia product line - will go back to Dennis for the future. Greg and Ja Dennis Cardinal is very good - outgoing / helpful / down-to-earth - knows the Kia product line - will go back to Dennis for the future. Greg and Jacob were easy to work with - good knowledge of the product - both helpful. Arron Evans - Service Tech with oil change - outstanding / helpful / took time to explain and show me what he was doing during the oil and filter change. I tipped Arron $5.00 for his helpfulness and I ONLY want Arron for my service tech guy. More

new vehicle purchase Wally and Greg were friendly and easy to talk to. The negotiation over price was quick and reasonable. We would highly recommend them to anyone. Wally and Greg were friendly and easy to talk to. The negotiation over price was quick and reasonable. We would highly recommend them to anyone. More

Great Kia The Kia Optima we purchased was greatly priced, 1 pervious owner, great condition and low miles. All of the things we were looking for. Also all of th The Kia Optima we purchased was greatly priced, 1 pervious owner, great condition and low miles. All of the things we were looking for. Also all of the people we interacted with were great to work with. More

Pleasant experience beginning to end I knew what I wanted before I got to the dealership, but working with Lee cemented my decision. He didn't push, and seemed genuinely interested in get I knew what I wanted before I got to the dealership, but working with Lee cemented my decision. He didn't push, and seemed genuinely interested in getting me into the right car. More

Great service I got a great car for a great price nobody else could beat their price! I purchased a 2014 Kia Sportage, it's a great car I got a great car for a great price nobody else could beat their price! I purchased a 2014 Kia Sportage, it's a great car More

Repeat customer We just bought a car from Russ Darrow Kia of Waukesha. In fact, it is the 3rd car we have purchased there! We've had such good experiences that we kee We just bought a car from Russ Darrow Kia of Waukesha. In fact, it is the 3rd car we have purchased there! We've had such good experiences that we keep returning. Dennis Cardinal has been our dealer each time, and we enjoy working with him. We love that we get free oil changes & car washes for the first year, too! More

Customer service tops Scheduled an oil change and light check. Quoted price. Let me know other services available or needed coming up. Not pushy at all. Good follow up. Scheduled an oil change and light check. Quoted price. Let me know other services available or needed coming up. Not pushy at all. Good follow up. More

Service The service done to the car was done to expectations. Everything was completed in s timely manner. Jacob was helpful in adjusting the tire air press The service done to the car was done to expectations. Everything was completed in s timely manner. Jacob was helpful in adjusting the tire air pressure due to the extreme cold causing the tire pressure light to come on. More

Better than I thought Went much better than I anticipated, Lee was very helpful, I very much liked his fairly laidback approach. Every one involved when I came to purchase Went much better than I anticipated, Lee was very helpful, I very much liked his fairly laidback approach. Every one involved when I came to purchase the car worked together and quickly. More